Command Center is a centralized approach to operations, where, real-time and predictive analytics from disparate data sources is aggregated and used as a coordinated approach to managing multiple stakeholders within a hospital or a health system.
It brings together people, processes, and technology under a single physical space to execute collaborative decision-making and workflows supporting the improvement of patient throughput.
The number of patients seen over a given period of time, while ensuring no patient waits for the care they need, is the ultimate goal for healthcare facilities. Patient throughput is a marker of quality for any healthcare system. Though the right amount of time may vary for each patient, the operational process of delivering high-quality care is often a challenge. When the patients do not receive timely treatment and are not discharged when they should be, this results in a backlog of patients waiting, and a shortage of beds for incoming patients. Improving patient throughput isn’t just about seeing patients as quickly as possible; it is a complex initiative, ensuring that the patients receive quality care at the right time, in the right venue, by the right clinical experts.
The Command Centers can propel significant outcomes that include- improved efficiency, increased revenue, and magnified patient safety and satisfaction.
Driving towards substantial operational and financial gains
The way hospitals manage their patient flow across the entire care continuum is experiencing a tremendous change with the advent of the operational Command Center model. While reducing time for patient access is a complex problem as populations grow and age, spending on healthcare has become a matter of national attention with rapidly rising costs and variable quality outcomes. As a solution to these, Operational Command Centers eliminate waste at the core by enabling visibility, alignment, and resource coordination across health systems. With an enhanced command center model in place, healthcare can benefit by:-
Best Practices for Implementing a Command Center
A better way to coordinate care
According to a recent study by KLAS, Operational Command Centers were found to have vital outcomes in the healthcare realm, reporting a 96% improved patient flow and 78% financial gains across various healthcare systems. The healthcare industry has come a long way, collaborating with technology to get the best of care facilities while constantly striving to improve patient throughput, and reduced length of stay while eliminating the dependency on redundant ways of operation. Innovaccer’s Hospital Command Center brings interoperability, access to data, and integration come under one roof while enabling:-
The loss of time can result in loss of lives. In a survey, it was estimated that about 37,000 deaths are correlated with ED boarding each year, while a 1.7% increase in the mortality rates is correlated to the patient boarding taking 6+ hours while waiting for a bed, with an additional 1.5 days in length of stay. The time is ripe to reorient care delivery - clinically and operationally - to reduce the complexity and enhance the productivity in the entire process.