Virtual care is transforming the way we experience healthcare. Patients are becoming increasingly aware of the idea as they realize that virtual care offers more convenient, accessible healthcare. The shift to virtual care delivery, though gradual, has transformed everything from clinical workflows to patient interactions.
But like most things, virtual care has its advantages and disadvantages. In our last blog, we discussed how a poor video calling experience remains a challenge and continues to impede seamless virtual care delivery. In this blog, we will discuss another challenge: patchy device integration and how it acts as a barrier to making the shift to virtual care.
Challenge: Patchy Device Integration
How complete is your patient visit without access to your patient’s vital signs? How do you feel about not being able to use your stethoscope during your virtual patient visits since COVID took away the in-person visit?
These key bits of information are things that you will likely grapple with more and more as you switch your focus to caring for your patients virtually. As patients get more comfortable consulting on the virtual platform, and there are more data points around the advantages and effectiveness of virtual care over the next couple of years, we believe that it will be increasingly favored. And as virtual care gains traction, we wanted to be sure to lay a foundation that helps you chart the right course.
Today, we have deep integration with most popular personal health apps, such as Google fit, Apple Health, Fitbit, and Withings. We know that these can't replace the high precision vitals that your team empowers you with during patient visits, but we also believe this is a good first step. Bringing in information from these devices to you in near real-time ensures you have access to more information while seeing your patients.
We then tried to understand the population subset for which access to their vitals is the most important. That is how we developed a better solution for you as you care for these patients. Collaborating with a few FDA-approved remote patient monitoring vendors, we now deliver a solution that brings information from these devices to you during consultations. At this point, it won’t replace the advantages of an in-person assessment, but we want to continually work towards giving you the most information possible.
In addition to having better insights about your patients at your fingertips, we also provide you with the opportunity to further improve the care of your high-risk patients remotely with a model that extends beyond virtual patient encounters. Since payers are now reimbursing for services such as remote patient monitoring, chronic condition management, and transitional care management, we can also help you get suitably compensated for these services.
We are aggressively building out our virtual care platform as a vendor-agnostic platform that will rapidly increase the number of medical devices you can take advantage of as you care for your patients virtually. You will soon be able to examine your patients’ ears, throat, heart, lungs, abdomen, skin, and more as we grow our network, or just integrate your existing devices if your vendor is open to exposing their data beyond their systems.
Caring for Your Patients Virtually
Virtual care is making a positive contribution to the healthcare system, and being used in a variety of ways amid the pandemic. With rapidly rising healthcare costs, the need for virtual care solutions continues to grow.
This is our third blog in a series where we discuss challenges in delivering a seamless virtual care experience and how a Data Activation Platform is driving virtual care adoption. There is more coming, so stay tuned.
We’d love to hear your thoughts, insights, questions and success stories! Enter your comments below.