Product

Say hello to a more secure InNote: Now with Multi-Factor Authentication

Team Innovaccer
Fri 04 June 2021
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Networks that store medical data between multiple providers are susceptible to data breaches. Because of this, data security has always been an integral part of our product development and updates. InNote cuts through the noise to deliver the right information from EHRs and other third-party data sources at the point of care, thereby enabling users to close gaps in real time and deliver quality outcomes efficiently.

Through recent InNote updates, we’ve increased security by enabling multi-factor authentication. This means users will need to enter multiple forms of verification to prove their identity when signing into an application.

How multi-factor authentication works in InNote

1. User logs into InNote for the first time

  1. 1.1   The user needs to provide their email address, as well as the activation code they received when they created their account.
  2. 1.2   The user needs to set a password and click on Update.
  3. 1.3   Once the confirmation page is displayed, the user clicks Continue to login and enters their password again.
  4. 1.4   The user receives an email with a verification code one-time password (OTP) that is valid for five minutes. This OTP needs to be entered in the verification code box.

2. User logs into InNote

The first layer of authentication includes the username and password. The second step requires a verification code (OTP) that is sent to the user via email.

3. User changes password on the settings page

  1. 3.1   The user is required to set a new password and click on Update.
  2. 3.2   Once the confirmation page is displayed, the user clicks Continue to login. They are prompted to log in with their new password.
  3. 3.3   The user receives an email with a verification code (OTP) that is valid for five minutes and needs to be entered in the verification code box.

4. User uses the Forgot Password functionality

  1. 4.1   The user needs to click on Forgot Password and confirm the email address.
  2. 4.2   The user receives an email with a verification code (OTP) that is valid for 20 minutes. This OTP needs to be provided in the verification code box.
  3. 4.3   The user must set a new password.
  4. 4.4   The user is redirected to the login page to login with the new password.
  5. 4.5   The user receives an email with a verification code (OTP) that is valid for five minutes. This OTP needs to be entered in the verification code box.

A message from the product team

We hope that the new multi-factor authentication in InNote will provide more account security. Our team will continue to improve our product and offer point-of-care technology for smarter, more holistic care.

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