We are looking for…

Senior Technical Content Writer

location-logo Noida, Bangalore
gear-logo Marketing & Partnerships

What it’s like to work with the world’s fastest-growing Healthcare Technology Company

At Innovaccer, we go beyond the normal. We believe in doing things differently. So don’t expect - old-school cubicles, slow pace, and anything remotely dull.
What you can expect is plenty of support and guidance from your colleagues, freedom to take risks, and opportunities to learn from each other.
The healthcare industry is witnessing a transformational shift and we are committed to helping healthcare work as one. Taking on new challenges head-on and building something that can create a huge impact is a part of our culture.
We love organized chaos. So, if you are looking for a typical 9 to 5 job where you are told what to do, this may not be for you. When you work with Innovaccer, you are your own boss.

Your Role

We are looking for a Senior Technical Content Writer to join the Marketing and Partnerships team. You will work with the Product Management team and other marketing divisions to design top-notch content to strengthen brand positioning.

A Day in the Life

  • Work as an architect of creative digital content for extensive marketing strategies
  • Exercise acumen in research skills to create a knowledge base that comes in handy in enterprise decision making in the field of healthcare
  • Analyze software application, develop product and technical documentation (online user guides, developer/configuration guides, product/release notes, installation guides, training manuals, and others)
  • Own the quality of technical documentation and other customer-facing content materials
  • Revise all the product content and keeping them updated with ongoing feature releases and updates
  • Create clear and well-structured documentation and how-to guides that reduce ambiguity and describe the company’s offerings in detail
  • Detect and remove inconsistencies or information gaps in all forms of customer-facing content
  • Create content marketing campaigns to drive leads and subscribers
  • Work closely with Senior Business Executives and Engineering teams on current projects and coordinate documentation
  • Effectively communicate with cross-functional teams to obtain information from the relevant stakeholders/appropriate sources, e.g., Product Management/Technical staff, and exercise judgment within defined procedures and practices to determine appropriate action.
  • Conduct secondary research and collate the information on the future prospect of diverse content strategies

What You Need

  • Persistence and diligence to 'go the extra mile’
  • Understanding of U.S. healthcare is an advantage
  • Should have at least 3+ years of experience in B2B content writing
  • Strong background in technical writing
  • Understanding of Big Data, data analytics, cloud technology, and platforms such as Amazon Web Services (AWS), Azure, etc. will be an advantage
  • Flair for written and spoken English with an impeccable command of grammar.
  • Should have prior experience in managing a content team
  • Should be able to understand different styles of understanding and should be well-versed with the style of content used in product launches and media communications
  • Proactive, decisive, independent thinker and should be good at industry research
  • Solution-oriented approach with proven ability producing technically accurate, high-quality results
  • Desire and ability to learn new tools and technologies when needed and meet the release timelines
  • Proven experience working under strict deadlines and the ability to work quickly and accurately in a fast-paced environment
  • Must have natural business acumen in order to qualify an opportunity
  • The ability to handle multiple projects concurrently and work in a fast-paced environment
  • Should be able to define buyer personas and create tailored content for individual personas
  • A self-starter capable of making sense in unstructured situations

Preferred Skills

  • Creative Writing
  • Content Marketing
  • Content Strategy
  • Technical Writing

What We Offer

  • Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world.
  • Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work.
  • Health Benefits: We cover health insurance for you and your loved ones.
  • Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer.
  • Pet-friendly office and open floor plan. No mundane cubicles.