We are looking for…

Project Manager

location-logo Dallas, TX (Preferred) or Remote
gear-logo Customer Success

We want people who are passionate about solving today’s healthcare challenges and positively impacting people’s health and well-being.

After all, that’s what we’ve been focusing on for the past six years. We’re on a purpose-driven journey to impact the future with a healthcare system that cares. The healthcare industry is undergoing a massive transformation, and Innovaccer is helping organizations effectively care for patients in today’s digital world. Our story began when a handful of go-getters got together to tackle one of the healthcare industry’s most pressing needs: a one-stop, whole-patient data bank that breaks down data silos to help teams provide the best care possible. Our mission to care as one is centered around the need for an integrated patient view to improve care delivery.
And you don’t have to take our word for it; Innovaccer recently achieved unicorn status as one of the fastest-growing companies in healthcare technology.
Innovaccer is uniquely positioned in the marketplace and is building a one-of-a-kind healthcare cloud that will enable users to develop applications and solve long-standing healthcare challenges. See our latest KLAS ranking.

Working here is different.

We take pride in our grit and purpose-driven work ethic. It’s why we’ve been able to solve some of healthcare’s most challenging problems and why we continue to energetically take on incredible challenges.
We dream, we collaborate, we experiment, and we break new ground. We’re a strong team that looks out for each other.

At Innovaccer, you can expect plenty of support and guidance from your colleagues with opportunities to learn, grow, and make a difference.
We love organized chaos. So, if you are looking for a typical 9 to 5 job where you are told what to do, this may not be for you. When you work with Innovaccer, you are your own boss.

Your Role

We at Innovaccer are looking for a Project Manager who will be responsible for the development and management of project plans for multi-million dollar healthcare technology implementation at our customers. The Project Manager will be responsible for :

  • Manage processes and SOPs
  • Understanding the pulse of the customer
  • Reporting to leadership on various OKRs and KPIs

A Day in the Life

  • Manage processes and Playbooks.
  • Instrument process efficiency measurements and reporting.
  • Improve the maturity and efficiency of processes and plays.
  • Setup and maintain governance meetings.
  • Setup governance assets for a customer: InCustomer, JIRA, Confluence, Chat Rooms, Zoom Rooms.
  • Run internal and external bi-weekly sprint review & scrum meetings.
  • Run, manage, and steer SMEs for preparedness of go-live.
  • Manages end-to-end transition to support.
  • Create and manage comprehensive project plans across multiple stakeholders.
  • Ensure Risk Management/ scope management for the implementation.
  • Maintain best practices for implementation of the tool.
  • Project status reporting to internal and external stakeholders.

What You Need

  • 5+ years of experience in Solutioning and managing a production environment for enterprise customers.
  • Top-notch Problem-Solving skills.
  • Experience in Value-Based Care projects and a basic understanding of this field.
  • Experience in Healthcare Data Analytics with a focus on the understanding of health care data formats (CCDA, HL7 etc.)
  • Experience in IT / Automation (APIs, SQL, BI).
  • Experience in expectation management during projects to ensure customer satisfaction.
  • Good Presentation and communication skills.
  • Good Documentation Skills, experience in project management tools (Jira and smart sheets) preferred.
  • Six Sigma, PMP/PMI certified.

What We Offer

  • Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world.
  • Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work. 
  • Health Benefits: We cover health insurance for you and your loved ones. 
  • Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer.
  • Pet-friendly office and open floor plan. No mundane cubicles.

Full time