A Texas-based health system leveraged Innovaccer’s PRM solution to deliver personalized and unified patient journey
A Texas-based health system delivered a personalized patient and caregiver experience across its 105 hospitals and 30 critical access facilities in 19 states. Creating a better overall patient and caregiver experience required replacing manual tasks with an automated, data aggregation technology.
The health system moved to the InnovaccerⓇ Health Cloud, which provided them with a 360-degree view of patient data, and enabled them to move beyond just treating illness, to facilitating proactive care throughout the patient journey. The health system automated workflows to improve its customer relationship management (CRM) efforts by engaging patients before, during, and after care delivery.
By moving to the Health Cloud, the network was able to achieve the following outcomes: