Overview

The COVID-19 pandemic has made it clear that having the ability to communicate with patients outside clinical settings is essential. Unfortunately, many organizations don’t have the resources required for effective patient outreach.

Customer relationship management (CRM) platforms offer tools and workflows to address patient outreach challenges, but CRMs’ sales-like, transactional engagement model doesn’t always meet an organization’s needs.

Enter: Innovaccer’s Patient Relationship Management (PRM) solution, which pairs the functionality of a traditional CRM platform with a clinically and financially integrated patient-centric design that offers essential functionalities for evolving care and reimbursement models of healthcare.

Read this Whitepaper to learn about:
How to understand the differences between CRM and PRM solutions
How to use today’s digital tools to identify and meet organizational needs
How to identify the right PRM platform for your organization
The key components of successful omnichannel care management
The impact of PRM on clinical and financial outcomes
Related Whitepapers
Useful Resources
What's new in Healthcare
Whitepaper
Whitepaper || Data Integration - The Case of Integrated Care
Whitepaper
Healthcare interoperability to connect the care teams across the US
Whitepaper
The Health Cloud is the Key to Digital Transformation

Let’s build the future of healthcare

Join the most innovative healthcare organizations in building meaningful experiences on the Innovaccer Health Cloud.