Patient-Centric Communication for the Omnichannel Future
The COVID-19 pandemic has made it clear that having the ability to communicate with patients outside clinical settings is essential. Unfortunately, many organizations don’t have the resources required for effective patient outreach.
Customer relationship management (CRM) platforms offer tools and workflows to address patient outreach challenges, but CRMs’ sales-like, transactional engagement model doesn’t always meet an organization’s needs.
Enter: Innovaccer’s Patient Relationship Management (PRM) solution, which pairs the functionality of a traditional CRM platform with a clinically and financially integrated patient-centric design that offers essential functionalities for evolving care and reimbursement models of healthcare.