Holistic Patient Engagement to boost
population health outcomes

Personalize care to keep patients satisfied and deeply engaged in their health
with our comprehensive platform supporting automated outreach, patient
mobile app, analytics, call center workflows and more.

main-hero

Build patient relationships by making care
accessible, immediate and outcomes-driven.

feature-1
Capture revenues
feature-2
Reduce administrative
burden and costs
feature-3
Improve the quality
of care
feature-4
Empower patients to
manage their own health
feature-5
Enhance patient
satisfaction
main-1

Enable targeted outreach with deep
personalization & HIPAA compliant
messaging

Enable care teams to provide the right care at the right time by lowering their administrative workload and equipping them with the right workflows.
  • Build dynamic patient cohorts and automatically
    deploy custom campaigns

  • Run targeted campaigns & surveys using pre-built
    templates supporting 30+ languages

  • Leverage psychographic profiling to identify
    preferred communication channels

  • Enable automatic outreach adjustment to facilitate
    flexible campaign delivery during preferred day/time

  • Send secure, HIPAA compliant messaging in
    accordance with any local / state communication
    guidelines (DND, etc.)

main-1
main-2
main-2

Make impactful decisions to
boost outcomes using campaign
analytics

Track your population’s health metrics and engagement across the network using intuitive dashboards.
  • Stratify patients based on their risk profiles with
    powerful analytics

  • Track and monitor cost, quality and utilization
    patterns to pinpoint improvement areas

  • Monitor patient ratings, feedback & engagement
    rates to improve patient retention

  • Deep dive into your practice and your patients to
    identify the areas that need your attention

  • Push the outreach information on EHR patient
    profile through seamless integration

main-3

Empower patients with a dedicated
mobile app

Keep your patients healthy, happy and engaged in their care process with information at their fingertips.
  • Enable patients to search providers, book
    appointments and order refills in one-click!

  • Support high-quality virtual visits with multiple
    participants and waiting rooms

  • Exchange text messages, deploy health surveys and
    provide access to educational content

  • Send follow-up notifications to patients to ensure
    appointment adherence

  • Enable patients to be in charge of their health
    records, promote self-care and goals tracking

  • Activate COVID-19 workflows to support your
    community

main-3
main-4
main-4

Service your patients anytime
with call center workflows

Reduce out-of-network usage and improve care
delivery using our contact center platform that easily
integrates with your computer telephony systems.
  • Provide the right guidance to your patients with
    dedicated call center support

  • Perform tasks such as call logging, transfers or
    administering surveys for all inbound patient queries

  • Launch patient outreach campaigns, schedule
    appointments, address grievances, etc.

  • Manage outbound patient calls using predefined
    worklists and dynamic patient views

  • Monitor performance such as number of calls, call
    duration, and other metrics as needed

60%

improvement in patient
engagement rates

18%

increase in medication
adherence for chronic
disease patients

90%

satisfaction rate for both
patients and physicians

Powered by our suite of solutions designed for
every stakeholder at your organization

Boost your patient engagement initiatives with

feature-6
Omni-channel Campaign
Management
feature-7
Intelligent
Patient Stratification
feature-8
Multi-lingual
Outreach Support
feature-9
Automated Bulk
Outreach & Analytics
feature-10
Complete EHR
Integration
WHITEPAPER
Learn how to implement effective patient engagement strategies in the COVID world, without adding to the heavy burden of daily processes on care teams.
CASE STUDY
Engagement made simple and efficient
Learn how a CIN based out of Nebraska automated their patient outreach mechanism to improve patient engagement, educate them, and save multiple hours of their care teams daily with InConnect, a one-of-a-kind patient outreach management solution.

Better patient relationships
mean better outcomes!

Join the patient-centered future of healthcare.

Please enter valid name.
Please enter a valid email address.
Please enter valid contact number.