Enhance your members’ care journey

Innovaccer’s Member Engagement solution helps improve healthcare cost and quality, boost member satisfaction, and enhance member enrollment and retention. Transform your member engagement strategies and develop a consumer-oriented experience with care navigation, care plans and programs, education and resources, and automated outreach offerings.
America’s largest healthcare organizations are connecting their care ecosystems on the Innovaccer Health Cloud
bcbs
ccp
ahn
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chi-health
children-mercy
elevate
hartford
lucerna
mercy-one
ora
physicians
sanitas
catholic

The Innovaccer Health Cloud for
Establishing a single source of truth
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Improve care outcomes with care plan and program enhancements
Facilitate greater engagement with member-focused care programs. Improve health outcomes with care plans that cater to all the needs of members.
Member-Oriented Care Plans
Engage consumers by personalizing health journeys and experiences with healthcare navigation, health support and education, access to records, administration, and other features integrated from multiple sources. 
Enhanced Connectivity with Care Managers 
Enable communication with care coordinators via text or call for regular updates. Optimize messages and content for mobile devices— improve medication adherence, send appointment reminders, and access patient-reported outcome requests. 
SDoH Risk Identification
Incorporate social determinants of health (SDoH) to calculate member risk scores and match members with community programs.
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Automated bulk outreach & analytics
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Complete EHR integration
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Holistic SDoH management
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Automate member outreach for a more consumer-friendly experience
Improve member experience with automated, consumer-oriented outreach that helps improve health outcomes. Our suite of applications puts relevant information at members’ fingertips.
Appointment Reminders
Give pre-visit instructions to members, remind them to schedule appointments, and inform them about care decisions. 
Prior Auth Member Correspondence 
The portal streamlines prior auth management and referrals. It also includes insights for deductible and out-of-pocket and active claims (medical and pharmacy claims) for the authorized services provided.
Immunization and Screening Reminders
Use Member-360 to view patient health information such as clinical encounters. Integrate fitness apps to track various health indicators such as blood pressure, BMI, and body weight, and recommend wellness guidelines based on each member’s care journey.
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Appointment calendar management
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Effective prior auth management
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Preventive healthcare incentive
USEFUL RESOURCES

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Activate your vision for a healthier world

Join other healthcare leaders in building the future of
health on the Innovaccer Health Cloud.