Your condition doesn't wait for your next appointment.
Now your care, doesn't either.
Built to get you healthier, with real coaches guiding your daily habits, and clinical oversight that keeps your whole care team informed.
what we do
Chronic care that follows you home.
Most chronic conditions — heart failure, hypertension, diabetes, CKM and behavioral health — get managed in 15-minute appointments a few times a year. The rest of the time, you're on your own. Story Health by Innovaccer changes that.
A health coach checks in with you regularly, Story health monitors your numbers and adjusts your care, and your doctor stays connected to everything that happens
WHAT KIND OF RESULTS YOU CAN EXPECT
We manage some of the most common and most treatable chronic conditions.
Heart Failure
HF management & monitoring
Hypertension
Blood pressure control
Diabetes / CKM
Glucose & kidney health
Behavioral Health
Depression & anxiety
HOW IT WORKS
A care team that works alongside your doctor
Every Story Health program is built around three things: a health coach who knows you, AI-powered monitoring that catches changes between visits, and a direct line back to your regular doctor
A health coach in your corner
Regular check-ins, medication support, and someone to call without having to wait for your next appointment.
Monitoring from home
We send you a connected device - like a blood pressure cuff— at no cost. Your readings go directly to your care team.
Clinical oversight from NPs
A Story Health nurse practitioner reviews your care plan, can adjust medications, and escalates to your doctor when needed.
Your doctor sees everything
We share structured updates with your healthcare provider throughout your program. They see every change to your care plan.
WHAT TO EXPECT
From your first day to your last check-in.
01
Meet your health coach
Within a few days of enrolling, your coach introduces themselves, reviews your care plan, and gets you set up.
02
Clinical visit
A Story Health nurse practitioner establishes your baseline, reconciles your medications, and activates your care plan.
03
Ongoing monitoring between visits
AI tracks your readings continuously, your coach checks in regularly, and a clinician steps in when needed.
04
Regular updates to your doctor
Structured clinical summaries go back to your doctor throughout your program.
WHAT KIND OF RESULTS YOU CAN EXPECT
What patients in Story Health programs have achieved.
Fewer heart failure hospitalizations
Reduction in blood pressure (Stage 2 HTN, 90 days)
Increase in guideline-directed medication optimization
Common Questions
Do I have to enroll?
No. This program is completely voluntary. Your doctor referred you because they believe it would help, but the decision is yours.
Will I still see my regular doctor?
Yes. Your doctor stays involved throughout. All your regular appointments, specialist visits, labs, and imaging remain with your care team. Story Health supports your care between those visits.
Does this cost anything?
Nothing. CMS ACCESS is a Medicare benefit. There is no copay and no out-of-pocket cost for enrolling in this program. You will never receive a bill from Story Health by Innovaccer.
What information is shared about me?
We send regular updates to your doctor at — your clinical measures, medications, and care plan progress. All sharing requires your consent at enrollment and complies with HIPAA and other relevant legal and regulatory requirements.
Can I leave the program?
Yes, at any time. Contact your health coach or call the number on your enrollment materials.
How long does the program last?
The initial program period is 12 months. At the end, you and your care team will review your progress and discuss whether to continue.
Do I have access to a human health coach 24/7?
You have access to support whenever you need it. During business hours, your health coach is a message away. Around the clock, AI monitors your readings and flags anything that needs attention. You are never on your own.
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