Welcome to a new kind of chronic care.
Care that doesn’t stop when your appointment ends
$0
Out-of-pocket cost to you
Day 1
Support starts at enrollment
24/7
Access to health coaching support*
Care that doesn’t stop when your appointment ends
$0
Out-of-pocket cost to you
Day 1
Support starts at enrollment
24/7
Access to health coaching support*
Story Health Partners (SHP) is Innovaccer’s affiliated provider and will provide technology-enabled care supported by Innovaccer. SHP will deliver care under the ACCESS model.
A dedicated health coach helps you build healthier habits every day, with your care team guiding the way
WHAT IS CMS ACCESS?
A Medicare program built around continuous chronic care.
CMS ACCESS is a new federal program that pays healthcare providers to support patients with chronic conditions continuously, not just when you show up for an appointment.
Your doctor referred you because they believe you would benefit from more regular support. Banner Health has partnered with Story Health to deliver that support, and your doctor stays involved the entire time.
Three things that won't change:
Your doctor
You can see your care team at Banner Health anytime. Story Health works alongside them.
Your coverage
Your existing Medicare benefits stay exactly the same. Nothing changes about your coverage, providers, or services.
Your cost
There is no copay and no out-of-pocket cost. You will never receive a bill from Story Health.
WHAT'S INCLUDED FROM STORYHEALTH
What you get from day one
From the moment you enroll, Story Health assigns you a dedicated care team. Here is what that looks like in practice:
A health coach who knows you
Your coach checks in regularly, answers your questions, and keeps you on track between appointments.
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Monitoring from home
We send you a connected device - like a blood pressure cuff— at no cost. Your readings go directly to your care team.
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Clinical oversight, when you need it
A Story Health nurse practitioner reviews your care plan and can adjust your treatment without a clinic visit.
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Your doctor in the loop
We share structured updates with Banner Health throughout your program. They see every change to your care plan.
HOW IT WORKS
What to expect after you enroll.
01
Meet your health coach
Within a few days of enrolling, your health coach reaches out to introduce themselves, review your care plan, and get you set up — including any monitoring devices you need.
02
An initial clinical visit
A Story Health nurse practitioner schedules a call or video visit to establish your clinical baseline, review your medications, and activate your care plan. This visit summary is shared with your doctor at your Banner Health.
03
Ongoing support between visits
Your health coach checks in regularly, supports medication adherence, and flags concerns to a clinician when something needs attention. If your condition changes, we coordinate directly with your doctor.
04
Regular updates to your doctor
We send structured clinical updates to your doctor at Banner Health throughout your program — your clinical measures, medications, and any changes to your care plan.
How we work
Who this program is for.
You may be eligible if you have Original Medicare (not Medicare Advantage) and one or more of these conditions:
High blood pressure
Hypertension
High cholesterol
Dyslipidemia
Prediabetes or obesity
Early Cardio-Kidney Metabolic conditions
Diabetes or heart disease
Advanced CKM, CKD Stage 3, or ASCVD
Your care team at Banner Health can confirm whether you qualify and help you enroll.
WHAT KIND OF RESULTS YOU CAN EXPECT
What patients in Story Health programs have achieved.
Fewer heart failure hospitalizations
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Reduction in blood pressure (Stage 2 HTN, 90 days)
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Increase in guideline-directed medication optimization
Common Questions
Do I have to enroll?
All in-person care referrals, specialist visits, and imaging orders go back to your network. Story Health's value depends entirely on clinical continuity with your network. We have no incentive to fragment care.
Will I still see my regular doctor?
Nothing. No implementation cost, no upfront commitment. Story Health is free for every enrolled patient or your practice -no copays, no hidden costs. The only investment is 30 minutes for a conversation to get started.
Does this cost anything?
No. Your staff doesn't pick up a phone, learn a new portal, or chase a single device. Story Health manages eligibility, enrollment, onboarding, daily monitoring, and escalation without adding any extra operational burden to your practice.
What information is shared about me?
Can I leave the program?
Unlike platforms that charge separately for data access, analytics, and execution tools, Innovaccer delivers risk, quality, and utilization management, including the unified data model—no add-on fees for your data lake.
How long does the program last?
Unlike platforms that charge separately for data access, analytics, and execution tools, Innovaccer delivers risk, quality, and utilization management, including the unified data model—no add-on fees for your data lake.
Do I have access to a human health coach 24/7?
Unlike platforms that charge separately for data access, analytics, and execution tools, Innovaccer delivers risk, quality, and utilization management, including the unified data model—no add-on fees for your data lake.