Here’s What Our Customers Told KLAS Research

“With Innovaccer, we are getting insights into characteristics of our population that we didn't have before. We are coordinating care more effectively based on the collaborative care solution that Innovaccer provides. Month after month, we are diving even deeper into the solution and identifying additional functionality or capabilities. We have yet to reach the end. The product has produced everything that we have wanted it to produce.”

“[Innovaccer] has reduced, if not removed, many of the burdens associated with EHR integration that was a blind spot for us prior to Innovaccer's system. We were not able to consistently extract and ingest clinical data. We had payer data coming into our data storage environment, but the clinical data was hit or miss. Everything depended on the EHR, and we only had clinical data for a couple of our partners. We had to do things through report building, which is fraught with maintenance issues. From that standpoint, using [Innovaccer’s platform] has been a really positive experience.”

“The out-of-the-box tools from Innovaccer are great. The ease of use really depends on whose hands the product is in, but I think the ease of use on the new platform is really high. The platform flows very well. Another thing that Innovaccer has done well is how they connect the platform; they allow their customers to use the things that make sense for them.”

“We selected Innovaccer because of the amazing foundation we can build on. The product has a strong data pipeline foundation; and a set of features, functions, and base reporting or analytics that are the leading components in the competitive landscape of value-based care population.”

“We have had a mountain to climb, but we have been able to get good data. With Innovaccer, we are able to drill down all the way down to the individual care manager level. We can track individual performance and expectation management and jump on any type of quick one-on-one performance improvement plans. That needed to take place to get us to where we are now. We are really pleased with that.”

“Innovaccer has been such a good partner to us. When Innovaccer said they could integrate multiple different EHRs and data sources, I was cautiously optimistic, and I have been pleasantly surprised. They really do a phenomenal job of data integrations. I don't know that we have given them a challenge yet that they have not been able to not only meet and deliver on but to also do it well and do it quickly. The ability to track different data sources that are visible to the front-end user is really nice.”