A patient-centered healthcare approach powered by advanced analytics can enable providers to move beyond treating illness to facilitating proactive care. However, research shows that many patients discharged from a hospital return within 30 days due to inadequate care. A leading health system recognized the need to streamline its outreach efforts and educate patients on post-discharge care to reduce 30-day readmissions. To overcome this challenge, the health system deployed Innovaccer’s Patient Engagement solution to automate outreach, track broad campaigns, and educate patients remotely.