The COVID-19 pandemic and the need for improved healthcare outcomes require payers to meet member care lifecycle requisites and build member-centric business models. In parallel, NCQA and CMS have made some critical regulatory and policy changes that have forced health plans to enhance the overall member experience and improve interoperability with providers.
The current pandemic accelerated healthcare’s digital transformation, with providers and patients adopting technologies to ensure access to affordable and high-quality care.
This webinar brings together industry leaders’ perspectives on how health plans can identify and implement digital innovations and ensure sustained adoption.
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