Product

Now refer patients to community resources with InNote

Team Innovaccer
Mon 07 June 2021
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As part of the healthcare industry’s growing shift toward holistic patient care, the role of social determinants of health (SDoH)—the conditions in which people are born, grow, live, work, and age—has also increased.

Innovaccer’s InNote solution, which delivers point-of-care technology for smarter, holistic patient care, now offers the community benefit organizations (CBO) referral tool.

Using the CBO referral in InNote, providers are able to identify any SDoH factors as part of a patients’ office visit and refer them to relevant community resources – food, housing, and financial and legal help, in addition to standard health services – based on those needs.

How InNote’s CBO referral feature can help

 


1. Display the identified risks
Based on a patient’s latest assessment of the social determinants of health, providers can display any identified risks.

2. View referral status
Users get a single-platform view of all completed community referrals, as well as the status of any existing or ongoing referrals.

3. Filter and assign resources
This feature allows the user to search through a list of available community resources, where the provider can then refer community resources to the patient.

4. Share details
The product users can share all pertinent details of the relevant community resource(s) with the patient via third-party platforms.
 

Benefits


This new feature provides a list of high-quality community resources that will aid patients to access the resources they need to stay healthy. From food and housing to transportation-related resources, every information provided is up-to-date. The overall process is similar to how patients would approach medical referrals. Except now, the process is less time-consuming and all overheads are subsequently eradicated.

A message from the product team

At Innovaccer, we’re working on solutions that empower our users to help their patients find community services, track social needs, and coordinate care to radically improve the health of the people they serve. This product update is a small step toward achieving this goal.

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