Care Intelligence Systemᵀᴹ: The Revolution of Innovations in Value-based Care

Abhinav Shashank
Wed 20 Sep 2017
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Keeping a system of records for storage and backup has always been a must for healthcare organizations all over the U.S. As the method of storing data went from paper to electronic, healthcare became more and more adept at collecting data and archiving it. However, the route of exchanging meaningful information was still lost on many. As of 2017, a majority of the health industry has adopted EMRs, however, gaining meaningful insights out of them is still an unfulfilled promise.

The real trouble arises when it comes to transforming raw data into valuable information, out of the mounds of data that is available. Once we have figured out how to utilize data to its full extent, we can achieve the desired outcomes. The good news is that health has a solution is within our grasp. All healthcare needed was a problem-solving system that can help in intelligently achieving the best possible outcomes.

What is Care Intelligence Systemᵀᴹ (CIS)?

In the current healthcare scenario, we require processes to be driven through a clever, intuitive, self-regulating, and smart system. The Care Intelligence Systemᵀᴹ— a one-of-its-kind in healthcare—  is a sophisticated integration and analytics platform that fits the bill of every demand of hospitals, health systems, physicians and other healthcare providers. In a nutshell, CISᵀᴹ is a holistic care platform that understands your population and empowers you with intelligent care workflows by analyzing a pool of data integrated from multiple sources.

One of the system’s cornerstone is the array of applications it supports that can be accessed from a central point. CISᵀᴹ combines a system of intelligence and engagement that powers intelligent analytics and patient’s engagement with care teams.

Its uniqueness lies in its capability to take on complex data sourcing, integration, transformation, advanced analytics, and visualizations on large volumes of data. All data is aggregated into an Integrated Data Lake, which is a flexible, Hadoop-based repository that’s built to ingest unstructured, structured or semi-structured datasets. The advanced analytics take charge of the workflows that help decision-makers to develop care strategies without a load of an IT usage burnout.

How does it work?

To simply explain how this next generation healthcare technology platform works is through crunching data in real-time, processing only relevant information and pushing it out to the right person. The system also follows a self-learning and self-correcting algorithm.

An intelligent system learns from what you ask of it.

The mechanism works in a way that learns from your needs and funnels out information before you ask for it, giving you multiple options to choose from. Further, it has cognitive functions which perform the same repeated action that will get streamlined as per your needs.

How does it help providers?

The system of intelligence is built to simplify the processes of data integration by making it code-free and easy to handle. It understands that data processing is not the headache of a care team; thus it performs data crunching in real-time in an agile and scalable manner. Since the platform is capable of doing all the heavy-lifting itself, it makes it all the more easier for providers to visually slide across every detail of patients on the patient portal. Furthermore, the system will highlight the scope of improvement in a given health network.

Democratized access, intuitive workflows, and dynamic care plans for a value-based future

Providers have the autonomy to take or change decisions at any point. The system will learn from the inputs and suggest only desirable outcomes from next time on. It will drive suggestions as per the needs of your physician, nurse or other members of the care team. This will only improve the provider’s experience with health IT but, also widen their influence beyond the four walls of the hospital.

Providers are constantly engaged at every stage in a patient’s care through screen views, mobile application alerts, notifications, and pop-ups. The interface of the platform is simple enough for the user to drag and drop items on the screen. This saves provider burnout as they do not have to scroll through long and continuous rows of data. Through advanced analytics, the system efficiently stratifies high-risk patients for the providers which show up on their screen view as and when they need to be attended to. The leadership teams of healthcare organizations can avail the system to identify cost-drivers and work towards cutting them down.

Reporting on data is made easy through intuitive workflows that lets the user glide through the process of measuring performance. Data reports are displayed through color-coded icons for clarity. It configures the performance percentage to help identify the upward and downward trend in performance of the healthcare organization.

In a nutshell, the CISᵀᴹ simplifies value-based analytics and brings it to the provider’s systems to enable better care. By keeping a tab on readmission rates, long-term admits, ED visits, etc., the system takes care of constantly updating the provider.

It systematically improves risk stratification, cost-driver analysis, and network utilization.

How does it help patients?

CISᵀᴹ brings the patients a very advanced level of care by enhancing care coordination through patient portals. Patients are constantly kept in the loop of care through portals where they can access their entire report. This leaves them hassle-free from carrying their paperwork to every hospital or lab visit. The system even enables a feedback mechanism to ensure that patients have got the right care and all their needs have been catered to.

To take the patient’s care to a more wholesome level, the system intelligently tracks the health of individual patients and reports on it. It then maps patients to health coaches who design care plans addressing the specific needs of patients. All the needs of patients are notified to providers who receive push notifications for upcoming screenings, blood tests, or vitals checkup, etc.

In short, the CISᵀᴹ takes the care of patients to their homes by extracting their real-time health data as it can easily connect to medical devices, wearables, and communication devices.

With patient portals for convenient access to medical history, lab results, appointments, etc., patients can be fully engaged in the process of their care. Patients can also set personal goals and manage them from a single application.

Becoming future-ready with CISᵀᴹ

Under its suite of care management, the platform provides a manual override to set strategies and priorities of patients for health coaches within a network, based on measures, performance, risk scores, and disease categories. Once it is known which areas in care delivery need work and the list of patients in need of immediate care, interventions can prove to be cost-effective. Also, once it has been brought to the notice of the care teams, engaging them should be a more prompt action.

Physicians can make the most of two-way interoperability which makes physician engagement possible on whichever system he or she is on.

The CISᵀᴹ enables physician engagement via multiple channels like fax, print-outs, EMR view, third-party tool, and mobile apps. It is important to figure out what is the scope of your physician engagement mechanism, which specific channel is adaptable in your healthcare setting and whether cost-effectiveness of each channel gets the desired return on investment.

It is made to achieve the triple aim of healthcare which is why all the suggestions it provides leads to a lower overall cost of care.

Having well-considered the requirements of healthcare providers all over the country, CISᵀᴹ was made by keeping time, resources, decision-making and costs in mind. The high-performance ultra-modern system of intelligence offers some essential features such as real-time data stream-managing, massive data handling capabilities, point-of-care decision support, advanced analytics, and highly reduced manual work.

Innovaccer developed the Care Intelligence Systemᵀᴹ while working with top healthcare teams at organizations like Mercy ACO, Catalyst Health Network, El Paso HIE, and a lot more. Team Innovaccer will be presenting it at the Becker’s Hospital Review 3rd Annual Health IT + Revenue Cycle Conference along with their customer Nathan Riggle Director Analytics at Mercy ACO. Nathan will be further explaining how the IT engagement via CISᵀᴹ helped Mercy ACO save over 1100 care coordination hours per week and increase savings.

Attend the talk by Nathan Riggle, Director Analytics Mercy ACO on the engagement model that led Mercy ACO to success at the conference from September 21st-23rd at Chicago, Illinois.

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Tags: Healthcare, Integration
Abhinav Shashank
Care Intelligence Systemᵀᴹ: The Revolution of Innovations in Value-based Care

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