Boost Practice Growth with
Leading Patient Relationship
Management Solution

An all-encompassing PRM solution that helps you attract more patients and
prioritize care with strong community relationships. Enhance clinical performance
and boost revenue with customized patient care management.

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Our PRM Suite is Designed to Bring Your Patients
Closer and Drive Your ROI

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Aggregate
Unify all data
sources
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Analyze
Understand population health
and network performance
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Track
Monitor and manage all
contracts
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Engage
Keep your patients and
physicians engaged
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Patient-Centered
Connect with patients at
all times
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SDoH-Inclusive
Nurture community-assisted
care delivery
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Scalable
Expand PRM across
practices
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Secure
Confidently share resources
with stakeholders
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Create a single source of truth and drive greater value from your patient data

  • Bring together all patient data on a single platform

    Leverage 80+ pre-built connectors to collate patient data across data sources such as EMR, labs, claims, among others

  • Upload marketing database with bulk upload functionality

    Directly upload marketing database into the PRM for highly personalized outreach

  • Integrate referral data within seconds

    Directly integrate referrals data into your PRM. Nurture long-term relationships with referring professionals and maximize patient influx from referral sources

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Streamline patient interactions and make impactful interventions

  • Organize patient interactions

    View all patient outreach events on a timeline to aid marketing efforts

  • Track patient concerns

    Monitor all ongoing patient interactions such as appeals and grievances in the same view

  • Maintain seamless patient communication

    Leverage easy documentation of all patient interactions for future reference

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Experience powerful patient segmentation for targeted outreach

  • Create customized patient lists

    Obtain targeted patient lists at your fingertips with easy segregation based on a variety of parameters such as age, diagnosis, risk profile, SDoH factors, network, among others

  • Control and secure user management

    Restrict sensitive patient information using our robust user management functionality

  • Save patient lists and measure patient experience

    Create and save patient lists for repeated usage across care and feedback campaigns

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Leverage patient services tailored to patient profiles

  • Personalize care outreach messages

    Auto-select fields into your message templates to customize outreach messages for each patient

  • Leverage multi-language support

    Configure your messages in English, Spanish, German or French based on your patient list and their preferences

  • Save and edit templates

    Create, save and easily edit templates to utilize messages across campaigns

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Automate outreach campaigns to increase patient coverage and engagement

  • Configure Outreach Workflows

    Automate your campaign workflow based on patient response with the ability to configure your patient list and mode of outreach

  • Omnichannel outreach

    Select from outreach options like texts, emails, assessments, voicemails among others to cover a wide range of patient communication preference

  • Enable DND Mode

    Filter out unresponsive patient IDs and save marketing efforts

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Measure campaign performance with real-time data insights

  • Measure your campaign metrics

    Measure key metrics like click-through rate, website visits, number of appointments booked by campaign, time period among others

  • Track ROI from your campaigns

    Combine information from billing and claims to track detailed ROI from your campaigns

  • Track progress against targets

    Set goals and track progress across metrics such as quality, utilization, compliance, payer mix among others

Reduce Readmission Rates and Minimize Penalties with the Advanced FHIR-enabled Data Activation Platform