Case StudiesTransforming Heart Failure Care: How Intermountain Health Turned Medication Management Into a Clinical Success Story

Transforming Heart Failure Care: How Intermountain Health Turned Medication Management Into a Clinical Success Story

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The healthcare sector's greatest challenge is not finding the best treatment: it's the replication of interventions. Although health systems may spend billions of dollars on specialty programs and additional technologies, there is a fundamental reality: fewer than one percent of heart failure patients get optimized therapy.

Intermountain Health discovered that more cardiologists or more expensive technologies were not the answer. The answer was in systematically optimizing medications between clinic visits. 

In early 2023, Intermountain piloted the Story Health by Innovaccer’s care model. Through the seamless integration of patient monitoring, clinical protocols, and specialized health coaching, Story Health platform provided a 6x improvement in medication optimization. The outcomes were immediate and dramatic: a 65% reduction in hospitalizations, an 86 NPS score, and more.

Read this case study to discover how intelligent medication management converts routine patient monitoring into systematic health improvements.