Outreach

Intelligent outreach to drive service line growth

Enable your outreach teams to identify, engage, and connect consumers to appropriate care. Our platform helps health systems improve population health while driving strategic service line growth.

Reach out to the right patients at the right time.

Engage High-Risk Populations

Identify and proactively reach vulnerable community members with a CRM that combines clinical, social, and behavioral data to predict health needs and barriers to care.

Coordinate Care Access

Convert outreach into care delivery by seamlessly connecting community members to the right providers, programs, and resources based on their unique needs and preferences.

Measure Community Impact

Track outreach effectiveness and demonstrate ROI with real-time visibility into engagement rates, appointment conversions, and health outcomes across your programs.

Grow your reach in the community

Population Health Analytics

Omnichannel Communications

Service Line Marketing

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Population Health Analytics

Population Health Analytics

Gain a comprehensive view of community health needs by analyzing data across clinical, demographic, and social determinants to identify opportunities for targeted outreach and intervention.

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Omnichannel Communications

Personalize Outreach at Scale

Deliver culturally sensitive, relevant messaging across channels to build trust and drive engagement. Meet community members where they are with information that resonates.

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Access center

Connect to Appropriate Care

Enable outreach teams to seamlessly schedule appointments, coordinate care, and track follow-through using automated workflows and engagement tools.

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Service Line Marketing

Grow Strategic Service Lines

Align community outreach with strategic goals by identifying and engaging high-value prospects for key service lines while improving access to care.

All Powered by the Consumer Data Platform

Integrate

Raw data is received from source systems & stored in a data lake.
‍

3X

more accurate than off-the-shelf AI

Harmonize

Data is parsed & codified, then stored in a simple data structure.
‍

3X

more accurate than off-the-shelf AI

Unify

3X

more accurate than off-the-shelf AI

Patient & provider information are aggregated into a single record.

Process

Intelligent algorithms enrich the data with quality measures, gaps in care, & more.

3X

more accurate than off-the-shelf AI

Analyze

Data is denormalized into a structure optimized for analytics, insights, & workflows.

3X

more accurate than off-the-shelf AI

Integrate

Raw data is received from source systems and stored in the lake before any processing and interpretation. Your original data is always available to diagnose any issues and enable reprocessing as issues are resolved.

Integrating data in 16 states for

2800

data elements supported

Unify

Patient and provider information are aggregated into a single record containing multiple sources of information through Master Data Management functionality, including an Enterprise Master Patient Index, and data curation to remove redundancies. The data at this level is leveraged for application functionality and downstream processing.

Unifying records at

54M

patient records unified

Harmonize

The raw data is parsed and codified, then stored in a simple and clean data structure without complex relational features. The data at this level is typed and coded to the UDM’s ontology and ready to be processed into the downstream structures, which are leveraged for applications and analytics.

Harmonizing clinical and claims data at

6000

data quality rules applied

Process

Intelligent algorithms enrich the data the previous stage with deep insights. Out of the box, this includes each patient’s disposition toward quality measures (numerator, denominator, exclusions), risk and social vulnerability profiles, gaps in care, engagement data, next best actions, and more.

Improving documentation accuracy at

10%

improvement in quality gap closure

Analyze

Analytics summarize and denormalize the data from Unify and Process stages into a multidimensional data cube structure optimized for analytics, AI, workflows, and additional data visualization use-cases.

Bringing analytics and AI to

22%

reduction in readmission rates

Outreach teams increase patient engagement with Innovaccer.

70%

Increase in patient engagement

24

Seconds saved per call with contact center at Franciscan

“With Cured, we create patient-centered experiences that enhance lives and improve outcomes.”

Manny Rodriguez

Chief Marketing, Experience, and
Customer Officer at UC Health

integrations

Unlocking your EHR’s full potential

The Data Activation Platform integrates seamlessly with your EHR(s) to create a system-wide data foundation. That's why the largest customers of Epic, Oracle Cerner, and MEDITECH choose Innovaccer.

whitepaper

Innovaccer’s Data Activation Platform: What Makes it the Best in KLAS Data and Analytics Platform

whitepaper

Five Reasons Why the Modern Payer Needs a Data Activation Platform

Experience Innovaccer's Value Based Care Suite.