Supercharge your care teams with AI Agents

Mirror your most efficient schedulers with AI-powered automation

Automate appointment bookings and rescheduling, giving your teams more time for critical tasks that require a human touch

1. Handles appointment requests
2. Collects patient information
3. Categorizes visits based on purpose
4. Matches patients with the right provider
5. Books the most optimal slot
6. Reminds before the visit
7. ‍Reschedules in case of a no-show

Streamline patient intake without losing the human touch

Protocol Intake Agent collects essential information, verifies insurance, and ensures a seamless check-in experience, saving time for both patients and staff

1. Gathers reason for visit
2. Verifies insurance and eligibility
3. Collects recent medical history
4. Documents active medications
5. Documents active medications
6. Updates records

Ensure timely specialist appointments while reducing network leakage

Referral Agent automates your referral workflow end-to-end, ensuring your patients get connected with the right specialists

1. Captures referral from various sources
2. Checks patient eligibility
3. Gathers supporting documentation
4. Matches with a suitable specialist
5. Schedules appointment
6. Sends reminders and follow-
7. Schedules appointment

Fast-track prior authorizations for your patients

Authorization Agent streamlines requests, predicts approval likelihood, and automates payer-provider collaboration – getting patients the care they need, faster

1. Identifies prior auth request
2. Verifies patient eligibility
3. Gathers supporting clinical documentation
4. Prepares and submits request
5. Monitors authorization status
6. Helps file appeal in case of denial

Automate post-discharge follow-ups to reduce readmissions

TCM Agent handles routine post-discharge check-ins and coordinates the best time for a care manager to call, saving them time to focus on high-priority cases

1. Verifies patient identity
2. Assesses recovery progress
3. Reviews medications
4. Identifies potential concerns
5. Schedules 14-day follow-up with PCP
6. Coordinates the best time to call

Close more quality gaps

Care Gap Closure Agent helps prioritize the patients with open quality gaps, and takes necessary actions to close them

1. Creates a patient chase list
2. Engages patient about open care gaps
3. Helps patients book an appointment
4. Routes complex cases to quality manager
5. Documents supporting evidence
6. Exports reporting ready data

Maximize the accuracy of risk coding

HCC Coding Agent identifies potential diagnoses, validates documentation, and streamlines provider collaboration—so you capture the full picture of patient risk with ease

1. Identifies high-value cases for coding improvement
2. Extracts relevant codes and evidence
3. Send code to provider for documentation
4. Validates supporting evidence
5. Follows up for corrections

Respond to patient queries 24/7 without the burnout

FAQ Agent handles routine patient inquiries freeing up your team to focus on critical tasks

1. Integrates into digital front door
2. Connects to existing knowledge base
3. Interprets patient questions
4. Responds instantly, just like a human
5. Transfers to live agent for complex cases