Create Intelligent
Healthcare Experiences

Deliver personalized experiences that drive consumer satisfaction, loyalty, and revenue growth

Propensity scoring

Omnichannel communications

Network management

Accelerate Growth with Intelligent Marketing and Access Solutions

Transform your marketing strategy with AI-powered tools that drive service line growth, enhance patient satisfaction, and deliver measurable marketing ROI across your organization.

Grow market share

Drive service line growth through intelligent patient acquisition, retention strategies, and seamless integration with your existing healthcare marketing tech stack.

Improve patient satisfaction

Transform every patient touchpoint with AI-powered engagement tools that drive personalized interactions, streamline access to care, and improve patient satisfaction across your health system.

Increase marketing ROI

Maximize the efficiency of your marketing spend by running targeted campaigns and measuring impact with comprehensive data and dashboards at your fingertips.

Propensity Scoring

Predict consumer behavior and needs

Leverage machine learning-based algorithms to predict consumer behavior, identify high-risk patients, and prioritize outreach efforts for maximum impact.

Omnichannel communications

Engage consumers with timely, relevant outreach

Fuel patient growth and loyalty through compliant, automated digital marketing campaigns that deliver relevant information at the right time in the consumer's care journey.

CRM

Manage patient relationships across the care journey

Streamline patient relationship management with a healthcare-specific CRM that empowers staff to deliver personalized care and support at every stage of the patient journey.

CDP

Unify consumer data for personalized experiences

Weave together disparate data from multiple sources to create a comprehensive 360-degree view of each healthcare consumer, enabling personalized experiences across every touchpoint.

NETWORK MANAGEMENT

Strengthen provider networks and relationships

Strengthen your provider network with tools for effective communication, performance tracking, and relationship management to drive in-network referrals.

ACCESS CENTER

Seamless access to consumer data with AI assistance

Empower agents with a unified console and AI assistance to deliver personalized experiences, improve first-call resolution, and drive appointment conversions.

All powered by the
Data Activation Platform

Integrate

Raw data is received from source systems & stored in a data lake.
‍

3X

more accurate than off-the-shelf AI

Harmonize

Data is parsed & codified, then stored in a simple data structure.

3X

more accurate than off-the-shelf AI

Unify

3X

more accurate than off-the-shelf AI

Patient & provider information are aggregated into a single record.

Process

Intelligent algorithms enrich the data with quality measures, gaps in care, & more.

3X

more accurate than off-the-shelf AI

Analyze

Data is denormalized into a structure for analytics & AI.

3X

more accurate than off-the-shelf AI

Integrate

Raw data is received from source systems and stored in the lake before any processing and interpretation. Your original data is always available to diagnose any issues and enable reprocessing as issues are resolved.

Integrating data in 16 states for

2800

data elements supported

Unify

Patient and provider information are aggregated into a single record containing multiple sources of information through Master Data Management functionality, including an Enterprise Master Patient Index, and data curation to remove redundancies. The data at this level is leveraged for application functionality and downstream processing.

Unifying records at

54M

patient records unified

Harmonize

The raw data is parsed and codified, then stored in a simple and clean data structure without complex relational features. The data at this level is typed and coded to the UDM’s ontology and ready to be processed into the downstream structures, which are leveraged for applications and analytics.

Harmonizing clinical and claims data at

6000

data quality rules applied

Process

Intelligent algorithms enrich the data the previous stage with deep insights. Out of the box, this includes each patient’s disposition toward quality measures (numerator, denominator, exclusions), risk and social vulnerability profiles, gaps in care, engagement data, next best actions, and more.

Improving documentation accuracy at

10%

improvement in quality gap closure

Analyze

Analytics summarize and denormalize the data from Unify and Process stages into a multidimensional data cube structure optimized for analytics, AI, workflows, and additional data visualization use-cases.

Bringing analytics and AI to

22%

reduction in readmission rates

Optimus Healthcare ACO boosts performance and payments with AI platform

The accountable care organization has achieved a 10% improvement in quality gap closure, a key measure of network performance that will deliver $1 million in potential incentive payments.

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Leading Healthcare Organizations Choose Innovaccer

79%

Increase in patient engagement

"For organizations seeking a care management solution, I'd say stop looking. Innovaccer turns your vision into reality, enabling you to care for more patients, reduce costs, and make a real difference in healthcare delivery."

Malcom Smith

MA,LMSW
Clincal Education Expert, Dignity Health

“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.””

Seth Selkow

Senior Director

We're customer outcome obsessed.

30%

Increase in patient engagement

“If you’re looking for a care management solution, look no further. Innovaccer is the best product on the market.”

Malcom Smith

Manager

“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.””

Seth Selkow

Senior Director

$3.2M

Saved at CHI Health

“By making data more accessible and accurate, and using AI in practical ways, we can actually solve the day-to-day challenges that providers and payers face.”

Nick Moriello

President of Highmark Blue Cross Blue Shield Delaware

24

Seconds saved per call with contact center at Franciscan

Unlocking your EHR’s full potential

We integrate seamlessly with your EHR(s) to create a system-wide strategy. That's why the largest customers of Epic, Oracle Cerner, and MEDITECH choose Innovaccer.

Learn how to unlock the full potential of your healthcare data

blog

Best Practices: Activate Your Data with CDP

blog

Innovaccer’s Data Activation Platform: What Makes it the Best in KLAS Data and Analytics Platform

Transform healthcare experience in weeks, not years.