Make every patient interaction count

Maximize agent productivity, delight patients, and resolve cases faster than ever before. Our platform helps access teams increase conversion rates while reducing handle times.

Advancing access and outcomes

Accelerate patient acquisition 
Convert more calls into appointments using AI that puts comprehensive patient data at your agents' fingertips and automates documentation to focus on the patient experience.
Boost Patient Satisfaction
Build lasting relationships by empowering agents with complete context and AI assistance to deliver personalized, empathy-driven conversations at every touchpoint.
Maximize Agent Productivity
Get real-time AI support that cuts average handle time by 24 seconds per call while improving first-call resolution and reducing agent burnout.

All Powered by the Consumer Data Platform

Integrate
Raw data is received from source systems & stored in a data lake.
3X
more accurate than off-the-shelf AI
Harmonize
Data is parsed & codified, then stored in a simple data structure.
3X
more accurate than off-the-shelf AI
Unify
3X
more accurate than off-the-shelf AI
Patient & provider information are aggregated into a single record.
Process
Intelligent algorithms enrich the data with quality measures, gaps in care, & more.
3X
more accurate than off-the-shelf AI
Analyze
Data is denormalized into a structure  for analytics & AI.

3X
more accurate than off-the-shelf AI
Unify

Patient and provider information are aggregated into a single record containing multiple sources of information through Master Data Management functionality, including an Enterprise Master Patient Index, and data curation to remove redundancies. The data at this level is leveraged for application functionality and downstream processing.

54M
patient records unified

Access teams win with Innovaccer.

30%

Increase in patient engagement

24
Seconds saved per call with contact center at Franciscan
“With Cured, we create patient-centered experiences that enhance lives and improve outcomes.”
Manny Rodriguez
Chief Marketing, Experience,
and Customer Officer at UC Health
integrations

Unlocking your EHR’s full potential

The Data Activation Platform integrates seamlessly with your EHR(s) to create a system-wide data foundation. That's why the largest customers of Epic, Oracle Cerner, and MEDITECH choose Innovaccer.

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whitepaper
Learn more

Experience Innovaccer’s Healthcare Experience Suite.

white paper

Experience Innovaccer’s Healthcare Experience Suite.