network management

Builder stronger provider relationships

Grow referrals across your organization, gain market share, and nurture your provider network.

Maximize referrals for every liaison

Innovaccer's PRM Suite enables healthcare organizations and their provider liaisons to cultivate thriving partnerships with their provider network. Access comprehensive provider profiles, nurture providers with rich, personalized content, and track referral patterns to inform provider marketing efforts.
Increase Referral 
Volumes
Convert more provider interactions into referrals, improving network utilization and revenue.
Enhance Provider Satisfaction
Offer deeply personalized interactions that increase provider satisfaction scores and loyalty.
Optimize Provider
Utilization
Ensure provider schedules are adequately filled, improving operational performance.

Your Provider Liaison's 
Productivity Powerhouse

OUR CUSTOMERS

Driving network growth at Franciscan

"We've seen stronger provider satisfaction, faster issue resolution, and more referrals generated, allowing our network to grow substantially."
Jennifer Donnelly
Director of Provider Relations at Atlantic Health
14%

improvement in existing patient retention

2,000

increase in monthly referral calls

Unlocking your EHR’s full potential

We integrate seamlessly with your EHR(s) to create a system-wide strategy. That's why the largest customers of Epic, Oracle Cerner, and MEDITECH choose Innovaccer.

Browse the Healthcare Experience portfolio

Consumer Data Platform

Grow market share with a healthcare-specific consumer data platform that puts people at the center.

Omnichannel Communications

Unify consumer data, automate the consumer journeys, and personalize outreach across channels to boost patient engagement and acquisition rates.

Propensity Scoring

Transform patient outreach with AI-powered propensity scoring that predicts likelihood to engage, improving campaign performance while driving better health outcomes.

Access Center

Maximize productivity, delight consumers, and resolve cases faster by bringing healthcare AI to your call center agents fingertips.

CRM

Enhance consumer interactions with a centralized hub for consumer information and AI-powered insights to improve satisfaction at every touchpoint.

Frequently Asked Questions

What makes Innovaccer's PRM solution unique?

Innovaccer offers the only integrated CRM-PRM platform in healthcare, allowing you to manage both consumer and provider relationships in one system. This unified approach enables coordinated marketing efforts, optimized referral patterns, and holistic revenue growth across service lines.

How does the integrated CRM-PRM system benefit my organization?

By unifying consumer and provider data, you can align patient needs with provider capabilities, orchestrate targeted campaigns for both audiences, and measure service line revenue growth holistically. This integrated approach reduces data silos, streamlines workflows, and maximizes the impact of your marketing and relationship management efforts.

Can Innovaccer's PRM help us increase referrals within our system?

Yes, the platform provides comprehensive referral analytics and intelligent referral management tools. By offering insights into referral patterns and provider relationships, it helps you identify opportunities to grow in-network referrals, reduce leakage, and optimize your referral network.

How does the PRM solution support our growth strategy?

The platform offers referral analytics, omnichannel communication tools, and ROI dashboards to inform and track your growth initiatives. It helps you identify new provider partners, optimize your network, and drive strategic revenue growth across service lines.

How does the PRM solution improve provider satisfaction?

By streamlining communications, automating administrative tasks, and providing valuable insights, our PRM allows your team to focus on building meaningful relationships with providers. It also helps ensure that providers receive appropriate referrals, potentially increasing their satisfaction and loyalty.

Can the PRM solution integrate with our existing systems?

Yes, our PRM is designed to integrate seamlessly with your EHR, existing CRM, and other healthcare systems. This ensures a unified workflow and comprehensive data insights across your entire technology stack.

How does the PRM help us measure the ROI of our provider liaison efforts?

The platform includes robust ROI dashboards that provide pre and post-analysis on service line referrals. It tracks key metrics like referral volumes, provider productivity, and revenue growth, allowing you to demonstrate the tangible impact of your PRM activities.

Is the PRM solution suitable for different types of healthcare organizations?

Yes, our PRM is designed to meet the needs of various healthcare organizations, including health systems, health plans, and ACOs. Its flexible architecture allows it to be tailored to your specific organizational structure and goals.
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