CRM

The #1 CRM to Improve the Patient Experience

Cured, Innovaccer’s healthcare-native, AI-powered CRM solution, received a score of 90.1 in the Customer Relationship Management category, exceeding the market average of 88 and earning Best in KLAS for the third consecutive year.

We were given an implementation specialist who was really assertive… They gave us a project manager who really knocked the implementation out of the park. They came up with a multi-week plan and got our provider group engaged in the platform…they showed a lot of urgency, and we got really good adoption as a result.

CIO

December 2025

data and analytics

The #1 Data and Analytics Platform for Providers

Innovaccer Gravity, the AI-powered healthcare intelligence platform that connects and standardizes enterprise data to enable scalable AI agents and intelligent workflows across operations, received a score of 93.2 in the DAP for Providers category.

We didn't know how to build algorithms, and Innovaccer came in and had the right people with the right skill set, the right tool, and the ability to apply AI within a health intelligence cloud. Otherwise, we would have started pulling in too many outside generative AI solutions and tons of garbage. Innovaccer's cloud protects us from all that noise, the bias, and all the other things.

CMO

May 2025

payer ai

The #1 Data and Analytics Platform for Payers

Galaxy, Innovaccer’s risk adjustment and analytics platform for payers, received a score of 90.5 in the Data Analytics Platform for Payers category, outperforming the market average of 87.2.

Innovaccer has a very adaptable team. They are very customer focused, and their people are easy to approach. The vendor doesn't nickel-and-dime us. They offer us expertise that they think we might need.

CIO

November 2025

Here’s What Our Customers Told KLAS Research

Unedited feedback shared by healthcare executives during their interviews with KLAS

With Innovaccer's CRM system, we were given an implementation specialist who was really assertive. We actually had sunsetted a certain system earlier, and I didn't want to keep one of my providers waiting too long before transitioning to a new care management tool. Innovaccer was willing to work with me and a certain request I had, and they gave us a project manager who really knocked the implementation out of the park. They came up with a multiweek plan and got our provider group engaged in the platform. So they showed a lot of urgency, and we got really good adoption from that provider group as a result. So that implementation went really well.

CIO

Dec 2025

Innovaccer has been a strong partner. They have fast developments and excellent responsiveness for custom needs. They also have a resourceful team with strong innovation abilities in the AI space. Innovaccer has been a great partner, and their platform has been great for where we are in our journey.

Director

Dec 2025

We have been using Innovaccer's solutions and have been happy with them. Innovaccer's products definitely support our integration goals. The ease of use is also pretty good. Their ability to drive tangible outcomes has been excellent. That is why we are using Gravity.

Manager

Dec 2025

Innovaccer has been a great partner in allowing us to wrangle and work with a variety of different data sources. The pro is that we feel like we can throw data at the vendor, and they will ask a lot of good questions. They really want to understand the data and how to model it.

VP/Other Executive

Aug 2025

I like that the system allows me to blend data that is hardcoded into our EHR into fixed data fields. It isn't easy to put data into a solution that is more nuanced.

Director

Oct 2025

What I really love about Innovaccer is their forward-thinking nature and their tech. They have some AI products that I wish we were getting. Innovaccer is really at the head of the pack on some of the things that they are producing and building.

Manager

Jul 2025

Innovaccer Gravity is the highest-scored Data and Analytics Platform in the 2026 Best in KLAS Awards: Software and Services report, achieving a score of 93.2 out of 100.

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Innovaccer’s Cured Healthcare CRM Platform earned the highest score in the Customer Relationship Management Platforms category in the 2026 Best in KLAS Software and Services report, scoring 90.1 out of 100.

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Innovaccer’s Risk Adjustment Solution – Healthcare Data Platform is the highest-scored solution in the Data Analytics Platform for Payers category in the 2026 Best in KLAS Software and Services report, scoring 90.5 out of 100.

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