"We realized we were only addressing two legs of a three-legged stool. We have a tremendous focus on medical and physical health, and now relationships with community organizations. By including behavioral health entities, we're completing that stool to provide truly comprehensive care for children."
— Luke Harris, Senior Director of Operations and Population Health Management, Children's Mercy Integrated Care Solutions
Amy Stevens, General Manager of Provider Performance explores how two leading health systems are tackling long-standing care coordination challenges through practical and targeted approaches.
Through the lens of Children's Mercy Hospital and Clinics and Nemours Children's Health System, we discuss the strategies for integrating behavioral health entities into care networks, transforming social care delivery through funded community partnerships, and optimizing ED utilization through data-driven insights. The paper reveals how these organizations have moved beyond traditional screening methods to create sustainable, effective care coordination models.