Innovaccer Provider Copilot Brings Seamless EMR Integration to Athenahealth Users

Healthcare providers face a heavy administrative load with every patient encounter. From typing notes rapidly and sifting through charts to entering data manually into the EMR, it often feels like documentation overshadows patient care. Research by the American Medical Association shows that physicians spend an average of 36 minutes on the EHR per visit, with time ranging from 29 to 46 minutes. This includes 6.2 minutes of after-hours “pajama time” and 8 minutes managing the EHR inbox—an overwhelming demand, especially considering most primary care visits are scheduled for just 30 minutes.

At Innovaccer, we are dedicated towards transforming this situation. By integrating our AI-driven Provider Copilot with the Athenahealth marketplace, we are enabling physicians to optimize their workflows and concentrate on what truly matters - providing outstanding patient care.

The Athenahealth Marketplace stands as the largest EHR app store, providing its customers with access to innovative healthcare IT solutions that enhance Athenahealth services and enable the creation of highly customized user experiences. Customers leverage marketplace partner solutions to improve practice efficiency, elevate patient satisfaction, and actively involve patients in their own care. With over 400 solutions spanning more than 60 medical specialties and capabilities, the marketplace offers seamless integration with athenaOne, athenahealth's network-enabled platform.

One of the core functionalities of Provider Copilot is to listen in on patient-provider conversations and automatically generate comprehensive encounter notes, complete with a differential diagnosis. But the real game-changer is our latest product update - the ability to write these notes and diagnosis codes directly back into the Athenahealth EMR.

Gone are the days of tedious data entry and copy-pasting which generally results in physicians putting in more hours and eventually feeling burnt out. Innovaccer’s Provider Copilot can now seamlessly populate the discrete sections of the athenahealth encounter, including History of Present Illness (HPI), Review of Systems (ROS), Assessment, and Plan. This real-time synchronization eliminates the need for providers to duplicate their efforts and put in extra hours, streamlining the workflow and ensuring accurate documentation.

Provider Copilot provides a holistic solution by enabling providers to not only capture the encounter notes, but also write the corresponding ICD codes back into the Athenahealth EMR. This approach ensures that the entire patient encounter is documented accurately and efficiently, saving valuable time for physicians and, therefore, enhancing the overall patient experience.

• Automated Encounter Note Generation: Our product’s Gen AI capabilities allow it to listen in on patient-provider conversations and automatically generate detailed encounter notes. By reducing pajama time, Provider Copilot not only saves valuable time but also ensures comprehensive documentation of each visit, helping providers maintain the much required work-life balance.



• Seamless EMR Integration: With our latest update, Provider Copilot can now write back encounter notes directly into distinct sections of the patient encounter within the Athenahealth EMR, including HPI (History of Present Illness), ROS (Review of Systems), and PE (Physical Exam). This targeted documentation eliminates the need for manual data entry, allowing providers to focus more on patient care and less on operational and administrative tasks.



• Improved Coding Accuracy: Provider Copilot’s differential diagnosis capabilities driven by AI can help improve coding accuracy and compliance, ensuring that the appropriate diagnosis codes are captured for each and every patient encounter.



• Enhanced Patient Experiences: By automating administrative tasks and streamlining provider workflows, the product enables physicians to spend more quality time with their patients, ultimately enhancing the overall patient experience.

At Innovaccer, we believe that the key to transforming healthcare lies in empowering providers with the right tools and technologies. Our integration with the athenahealth marketplace is a testament to this belief, and we're excited to continue pushing the boundaries of what's possible in the world of healthcare IT.

To learn more about Innovaccer's Provider Copilot and its capabilities, please visit this link. For implementation details and support, please reach out to our team.