CMS WISeR Model - Ohio
Participating in CMS WISeR in Ohio with CGS Administrators
Overview
The Centers for Medicare & Medicaid Services’ (CMS) Wasteful and Inappropriate Services Reduction (WISeR) Model tests the use of enhanced technology to decrease certain wasteful (low-value) services shown to have little to no clinical, evidence-based benefit. Technology companies participating in the model will help streamline the review of medical necessity for select items and services earlier in the claims process to: 1) reduce inappropriate utilization, 2) lower spending in Original Medicare, 3) expedite decision making and (4) ease provider administrative burden.

Innovaccer applied to participate in WISeR, and CMS selected Innovaccer for participation in the Model for the MAC Jurisdiction of J15 CGS and the state of Ohio. The designated state is the WISeR Model Participant’s WISeR Jurisdiction.
Goals
The WISeR Model aims to:
Focus health care spending on items and services that will improve patient well-being
Apply commercial payer processes that may be faster, easier and more accurate
Increase transparency on existing Medicare coverage policy
De-incentivize and reduce use of medically unnecessary care

Model Timeframe

2026
2027
2028
Performance Period One
January - December
2029
2030
2031
Performance Period One
January - December
Performance Period One
January - December
Performance Period Two
January - December
Design
WISeR does not change Medicare coverage or payment policy.
Providers have a choice: they can submit a prior authorization request before providing a serviceor opt out and have their claim subject to pre-payment medical review for the items and services CMS has included in WISeR.
Innovaccer will apply our technology in Ohio to assess coverage determinations for a select set of items and services that:
May pose concerns related to patient safety if delivered inappropriately
Have existing publicly available coverage criteria
May involve prior reports of fraud, waste and abuse

Examples of selected items and services include:

  • skin and tissue substitutes
  • implantation of electrical nerve stimulators
  • knee arthroscopy for knee osteoarthritis
The model excludes inpatient-only services, emergency services, services that would pose a substantial risk to patients if delayed, and services provided to people with Medicare Advantage.
All recommendations for non-payment or non-affirmation will be determined by appropriately licensed clinicians who will apply standardized, transparent and evidence-based procedures to their review.
Health care coverage for Medicare beneficiaries will not change, and they retain the freedom to seek care from their Original Medicare provider or supplier of choice.
Prior Authorization
Beginning on January 5, 2026, for dates of service on or after January 15, 2026, providers and suppliers will submit ALL Prior Authorization Requests (PAR) through CGS or the Electronic Submission of Medical Documentation (esMD) utilizing the approved WISeR Prior Authorization Request Form. 
IMPORTANT: All prior authorization requests for WISeR must be submitted with the PAR 457 form.
Submitting through CGS
Methods:
Fax
615-782-4443
Mail
CGS, PO Box 20203, Nashville, TN 37202
CGS will forward your information to Innovaccer. Innovaccer will review the request and send CGS, the provider/supplier, and the beneficiary a decision letter with an associated Unique Tracking Number (UTN). Prior authorization decisions and associated UTNs are valid for 120 calendar days from the decision date.
Submitting Directly to Innovaccer
Methods:
Innovaccer WISeR Portal – Coming Soon
Receiving Decision Letters
Decision Letters will be sent to the provider/supplier via the same method used to submit the PAR.
If the PAR was submitted through the myCGS Portal, CGS will post the decision letter to the myCGS Portal. A copy will be mailed to the beneficiary. 
If the PAR was submitted via Fax to CGS, Innovaccer will return the decision letter to the same fax number it received from the provider. A copy will be mailed to the beneficiary.
If the PAR was submitted via Mail to CGS, Innovaccer will mail the decision letter via USPS to the address on file for the provider/supplier. A copy will be mailed to the beneficiary.
If the PAR was submitted via the esMD to Innovaccer, Innovaccer will return the decision letter via the esMD. A copy will be mailed to the beneficiary.
Once available, If the PAR was submitted via the Innovaccer WISeR Portal, Innovaccer will return the decision letter via the Innovaccer WISeR Portal. A copy will be mailed to the beneficiary.
Pre-Payment Medical Review
For model service claims submitted without prior authorization:
CGS will suspend the claim and forward it to the model participant.
Innovaccer will send the billing provider/supplier an Additional Documentation Request (ADR) letter.

Provider/Supplier should send documentation to Innovaccer within 45 days from the date of ADR letter.
Ways to submit documentation:
Through CGS:
Fax : 615-782-4443
Mail : CGS, PO Box 20203, Nashville, TN 37202
Directly to Innovaccer:
Innovaccer WISeR Portal - Coming Soon
Innovaccer will link documentation with the pending claim and perform a medical necessity review.
Innovaccer will communicate the medical necessity review determination to CGS.
CGS will process the claim based on Innovaccer’s prepayment medical review decision.
Forms & Documents

Contact & Support

If you have a question or need assistance, please contact us by emailing us at ohcmswiser-inquiry@innovaccer.com
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Upcoming Webinars

Description
12/12/2025
Innovaccer Webinar to Ohio Hospital Association Members
*Since this is being hosted by the Ohio Hospital Association (OHA), please note that this webinar is only open to OHA Members.
12/17/2025
CGS Webinar (with Innovaccer)
Registration Link
TBD
General Model Overview and Enablement
Date
12/12/2025
12/17/2025
TBD
Description
Innovaccer Webinar to Ohio Hospital Association Members
*Since this is being hosted by the Ohio Hospital Association (OHA), please note that this webinar is only open to OHA Members.
CGS Webinar (with Innovaccer)
General Model Overview and Enablement
Upcoming Office Hours
Coming Soon
Educational Materials
Coming Soon