Innovaccer’s State of AI Report Reveals 82% of Healthcare Leaders View AI as Crucial, with 67% Confident It Can Alleviate Burnout

Survey of 568 Healthcare Professionals Reveals AI’s Expanding Role in Reducing Clinician Burnout and Improving Operational Efficiency

SAN FRANCISCO—October 23, 2024—Innovaccer Inc., a leading healthcare AI company, has launched its latest research report, The State of AI During the Great Burnout in Healthcare, offering timely insights into the current adoption of AI and its potential to transform healthcare delivery. The report, based on a survey of 568 healthcare professionals from 386 US healthcare organizations, highlights the growing reliance on AI to tackle administrative burdens, improve operational efficiency, and mitigate clinician burnout.

A Critical Inflection Point in Healthcare

The report shows that 82% of leaders consider AI crucial for their operations, and 67% believe AI is essential in addressing the escalating burnout crisis that continues to strain the workforce.

“In today’s complex healthcare environment, AI is not a silver bullet but a powerful multiplier that can enhance efficiencies and alleviate systemic burdens,” said David B. Nash, MD, Founding Dean Emeritus of the Jefferson College of Population Health, in the report. “AI’s ability to provide timely information to doctors, streamline workflows, and reduce the operational load will be key to improving outcomes and reducing burnout at its source.”

A Balanced Approach to AI Adoption and avoid over-reliance on Point Solutions

While the potential of AI in healthcare is promising, the research emphasizes that organizations must approach AI adoption strategically rather than tactically. The report strongly cautions against over-reliance on point solutions that address only immediate needs, advocating instead for comprehensive AI strategies that consider the broader healthcare ecosystem.

A key finding highlights the critical role of unified data platforms in successful AI adoption. The research reveals that fragmented systems and multiple vendors for isolated AI use cases often lead to operational inefficiencies and integration challenges. Organizations achieving the most success with AI implementation are those taking a unified approach, resulting in smoother operations, better interoperability, and more streamlined decision-making processes.

Key Findings and Opportunities for Healthcare Providers

As healthcare professionals look for solutions to reduce administrative tasks and improve patient care, the report identifies several key trends that underscore AI's growing importance:

• AI as a Workforce Support Tool: Unlike common fears of AI replacing jobs, the research shows that AI is primarily seen as an assistant, with 69% of healthcare leaders prioritizing AI’s role in reducing burnout, while 48% emphasize addressing gaps in care quality.
• Adoption Barriers: Although 87% of those who haven’t yet implemented AI are eager to explore its potential, concerns over data accuracy, ease of integration, and financial feasibility remain the primary barriers to adoption.
• Unified Approach Drives Positive Experience: When leaders used AI in three or more areas integrated with their systems, 100% reported a positive experience.

The findings suggest that AI, when applied thoughtfully, can play a transformative role—not just by automating administrative tasks, but by enabling more meaningful patient-provider interactions and improving clinical decision-making.

“AI is set to be a game changer in healthcare by simplifying everyday tasks. With smart tools that automate scheduling, manage patient info, address clinical documentation and coding, and provide clinical decision support, healthcare professionals will have more time to focus on their patients,” said Dr. Drew Albano, Chief Medical Officer, Prisma Health. 

Download the full report here to explore detailed findings on how AI can help transform your organization’s approach to burnout and operational efficiency.

About Innovaccer

Innovaccer is the data platform that accelerates care innovation through innovative AI technologies. Innovaccer’s AI-powered healthcare platform unifies patient data across systems and care settings and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is an industry-leading data and analytics platform, the Best in KLAS CRM solution, and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com.