How AI in RCM Is Being Deployed in Practice, Not in Theory
About this recording
McLaren Healthcare is not running a pilot.
This session examines what autonomous RCM deployment actually looks like inside a large health system — the operational decisions, the workflow changes, the results achieved, and the honest account of what was harder than expected and what wasn't.
Who should attend
Revenue cycle executives, process excellence and operations leaders, and health system finance teams planning or scaling an autonomous RCM deployment.
Who you'll hear from

Katerina Serdenkovski
McLaren Health Care
Vice President - Revenue Cycle

Manal AlMaghafi
McLaren Health Care
Corporate Director - Process Excellence

Lorri Sides
Innovaccer
Managing Director - Solutions

The AI Opportunity in Utilization Management
Prior authorization is under regulatory pressure and operational strain. Where AI is delivering genuine value in utilization management — and what separates successful deployments from those that create new compliance and clinical risk.

Buyer's Guide to Healthcare Autonomy Platforms
A CHIME-endorsed framework for evaluating platforms that claim to execute autonomous workflows — and the questions that separate genuine context infrastructure from context-poor automation dressed up as autonomy.

Care Management at Population Scale
A care coordinator managing 200 patients gives high-touch attention to the top 5 percent; the other 95 percent drift until a hospitalization brings them back. What it takes to run care management across the full attributed population.