Better conversations for better outcomes
Voice AI agents that have the right conversation, with the right context, every time.
Innovaccer is trusted by leading healthcare organizations to improve outcomes
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FOUNDATION
Better conversations start with knowing the patient’s history
Patients feel understood
Our agents already know the patient’s medications, diagnoses, and last visit - so patients don’t have to repeat themselves.
Every call closes completely
Record updated, gap closed, next step confirmed, all within 30 seconds of the call ending. Your team starts the morning knowing it's handled.
Gets sharper after every conversation
What kept someone on the line, what time got a response, what context made the difference — these patterns reach every agent within 24 hours.
Live Demo
See what your patients will experience
Every patient is different and our agents understand that. They respond to the person, not the protocol. See it in action.
Patient Enrollment Agent
CARE MANAGEMENT
0:00
Call Agent
Disconnect
Mike, 74
Retired | Lives alone | CHF, diabetes
Patient Context
Walter lost his wife two years ago. He answers every outreach call and stays on longer than expected. His adherence is good, his wellbeing is the real concern the record flags.
outcomes
Better outcomes start here
More calls completed. More care gaps closed. More capacity for what matters.
3X
larger patient panel
per care manager
+23%
member call completion
vs scripted outreach agents
4.2X
more care gaps closed
per call
CAPABILITIES
More patients reached, with less work for your teams
Pick your role. See exactly what the agent takes off your team's plate.
Care Gap Closure
Reach patients overdue for screenings before the quality window closes.
Clinical
Quality & Stars
Annual Wellness Visits
Find eligible patients, schedule, and complete intake — all year.
Clinical
RCM
Post-Discharge Follow-up
Check in at 24, 48, and 72 hours and escalate clinical flags fast.
Clinical
Care Management
Scheduling & Reminders
Book, confirm, and recover cancellations without front-desk effort.
Access & Scheduling
Flu & Seasonal Vaccination
Run seasonal campaigns to remind and schedule vaccinations.
Clinical
RCM
Prior Authorization Status
Chase payer auth decisions and keep patients in the loop.
Clinical
Care Management
Payor Escalations
Push stalled claims and denials back to payers until they move.
Access & Scheduling
Claim Status Checks
Call payers to confirm claim status and surface what is holding payment.
Clinical
Quality & Stars
Eligibility Verification
Verify coverage and benefits ahead of the visit to prevent denials.
Clinical
Care Management
Patient Balance & Collections
Remind patients of balances and set up payment plans, gently.
Clinical
RCM
Chronic Care Management
Consistent between-visit check-ins for your highest-risk patients.
Access & Scheduling
No-Show Recovery
Re-engage patients who missed a visit with a warm rebooking call.
Clinical
Quality & Stars
ED Outreach
Reach out after an emergency visit to reconnect patients with their care team and head off avoidable returns.
Clinical
Care Management
Patient Query Resolution
Answer routine patient questions the moment they come in, no hold music, no callback queue.
Clinical
RCM
Care Coordination
Keep between-visit check-ins consistent for your highest-risk patients.
Access & Scheduling
Blood Pressure Measurement
Prompt patients to capture and share home readings so no hypertension gap goes unwatched.
Clinical
Quality & Stars
Care Gap Closure
Reach patients overdue for screenings before the quality window closes.
Clinical
Quality & Stars
Annual Wellness Visits
Find eligible patients, schedule, and complete intake — all year.
Clinical
RCM
Post-Discharge Follow-up
Check in at 24, 48, and 72 hours and escalate clinical flags fast.
Clinical
Care Management
Flu & Seasonal Vaccination
Run seasonal campaigns to remind and schedule vaccinations.
Clinical
RCM
Prior Authorization Status
Chase payer auth decisions and keep patients in the loop.
Clinical
Care Management
Claim Status Checks
Call payers to confirm claim status and surface what is holding payment.
Clinical
Quality & Stars
Eligibility Verification
Verify coverage and benefits ahead of the visit to prevent denials.
Clinical
Care Management
Patient Balance & Collections
Remind patients of balances and set up payment plans, gently.
Clinical
RCM
No-Show Recovery
Re-engage patients who missed a visit with a warm rebooking call.
Clinical
Quality & Stars
ED Outreach
Verify coverage and benefits ahead of the visit to prevent denials.
Clinical
Care Management
Patient Query Resolution
Remind patients of balances and set up payment plans, gently.
Clinical
RCM
Blood Pressure Measurement
Re-engage patients who missed a visit with a warm rebooking call.
Clinical
Quality & Stars
Annual Wellness Visits
Find eligible patients, schedule, and complete intake — all year.
Clinical
RCM
Flu & Seasonal Vaccination
Run seasonal campaigns to remind and schedule vaccinations.
Clinical
RCM
Patient Balance & Collections
Remind patients of balances and set up payment plans, gently.
Clinical
RCM
Patient Query Resolution
Remind patients of balances and set up payment plans, gently.
Clinical
RCM
Post-Discharge Follow-up
Check in at 24, 48, and 72 hours and escalate clinical flags fast.
Clinical
Care Management
Prior Authorization Status
Chase payer auth decisions and keep patients in the loop.
Clinical
Care Management
Eligibility Verification
Verify coverage and benefits ahead of the visit to prevent denials.
Clinical
Care Management
ED Outreach
Verify coverage and benefits ahead of the visit to prevent denials.
Clinical
Care Management
Scheduling & Reminders
Book, confirm, and recover cancellations without front-desk effort.
Access & Scheduling
Payor Escalations
Push stalled claims and denials back to payers until they move.
Access & Scheduling
Chronic Care Management
Consistent between-visit check-ins for your highest-risk patients.
Access & Scheduling
Care Coordination
Consistent between-visit check-ins for your highest-risk patients.
Access & Scheduling
Care Gap Closure
Reach patients overdue for screenings before the quality window closes.
Clinical
Quality & Stars
Claim Status Checks
Call payers to confirm claim status and surface what is holding payment.
Clinical
Quality & Stars
No-Show Recovery
Re-engage patients who missed a visit with a warm rebooking call.
Clinical
Quality & Stars
Don't see your workflow? Our voice agents will learn it
LANGUAGES
Your patients don't all speak the same language
Neither do our agents
40+
Languages natively
23
Real-time translation
Human in the Loop & SAFETY
Our agents know when to take a step back
When a patient needs more than an AI can give, they immediately get a real human. Your team defines what triggers the handoff.
Compliance & Security
Built to pass your security review
Our voice agents run on Innovaccer's enterprise compliance infrastructure. PHI never leaves your governance boundary.
BAAs in Place
PHI stays in your boundary
Full Audit Trail
Every interaction logged
Autonomous Reach & Intelligent Action
Your patients deserve a call that already knows them.
Let's talk about how to make that call happen