CUSTOMER STORIES

Building an Agentic AI Centre of Excellence

Longevity Health partnered with Innovaccer to unify fragmented data, drive analytics-led care coordination, and achieve CMS 5-Star ratings — now scaling innovation with an enterprise-wide AI Centre of Excellence powered by Gravity.

~20%

Reduction in inpatient costs
within 12 months

$1M+

Cost savings driven by
improved care coordination

5-Star

CMS rating achieved across
2 geographies

2x

Increase in analytics dashboard
adoption across teams

INDUSTRY

Diagnostics & Life Sciences

Focus Population

High-risk, medically complex members

Facilities Covered

200+ post-acute & LTC facilities

INNOVACCER PRODUCT

Gravity, AI & Data Platform

Spokesperson

Brad Riley, VP of Analytics

THE OPPORTUNITY

Serving complex patients without the data
infrastructure to match

Longevity Health serves a predominantly elderly population — over 90% of members
aged 61–100 — many living with multiple high-acuity conditions like diabetes, ESRD, and Alzheimer's disease.

Delivering high-quality, coordinated care at this scale required real-time data and clinical intelligence. Instead, Longevity Health was operating with fragmented systems, delayed insights, and Nurse Practitioners working without point-of-care support.
‍

Key challenges:

Fragmented data across EHRs, claims, pharmacy, ADT feeds, and post-acute facilities with no unified view

Delayed access to actionable insights slowed clinical and operational decision-making

Rising inpatient utilization and escalating costs driven by chronic conditions and care transitions

Nurse Practitioners lacking point-of-care intelligence, limiting their ability to intervene proactively

Difficulty connecting cost, utilization, and quality outcomes to support population-level management

THE SOLUTION

Gravity as the unified intelligence layer for
chronic care

Longevity Health deployed Innovaccer's Gravity platform to consolidate data across
200+ post-acute and long-term care facilities, operationalize predictive analytics, and
embed real-time intelligence directly into care workflows.

Unified Data Layer

Consolidated clinical, claims, ADT, pharmacy, and
MDS data into a single source of truth across all
partnered facilities.

Risk & Cost Analytics

Predictive models to flag members at rising risk of
readmission, paired with real-time PMPM and
inpatient cost dashboards.

Member 360° View

Longitudinal member profiles combining clinical
history, financials, and social determinants of health in
one place.

InNote Point-of-Care Intelligence

Risk scores, coding opportunities, and care gaps
embedded directly into NP and PCP workflows at the
point of care.

HEDIS & NCQA Automation

Automated measure tracking and performance
dashboards to streamline CMS and NCQA I-SNP
compliance reporting.

Closed-Loop Care Coordination

Seamless information flow across NPs, PCPs, APPs,
and facility teams to enable consistent, proactive
interventions.

The Foundation

Together, Gravity and InNote create a scalable, always-on intelligence layer — enabling Longevity Health to move from reactive reporting to proactive, data-driven care coordination across every facility and every member cohort.

RESULTS

Measurable outcomes for a high-risk
population that needed them most

Within 12 months of deploying Gravity, Longevity Health saw a step-change across financial, clinical, and quality metrics — validating the power of unified data and analytics-led care management.

The improvements weren't just cost wins. They reflected a fundamental shift in how the organization managed chronic care at scale: with speed, precision, and the infrastructure to sustain it.

Metric

Inpatient cost reduction

Total cost savings

Inpatient utilization reduction

CMS Star rating

Analytics dashboard adoption

Result

~20%

$1M+

~10%

5-Star in 2 geographies

2x increase

Read the press release

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The Opportunity

The Opportunity

The Opportunity

Ready to see Autonomous Healthcare in action?

Meet Innovaccer at HIMSS to explore how health systems move from insights to execution — with
workflows that run smarter, faster, and with the right controls.

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