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In the context of healthcare, revenue integrity essentially comes down to making sure that each clinical encounter is accurately translated into revenue. In order to achieve this, people, processes, and platforms—all play an important role in realizing operational efficiency, compliance, and optimal reimbursement. In other words, revenue integrity ensures that all patient services are correctly captured, billed, and paid for while ensuring regulatory compliance and an optimal patient experience.

The pandemic has ushered a paradigm shift in healthcare, with the focus on digital technology becoming stronger than ever. For providers, however, accelerating digital transformation in claims management remains a struggle.

By WHO

About half of the United States population is covered by healthcare insurance sponsored by employers, either directly as an employee or as part of an employee’s family, making employers the largest contributors to America’s healthcare insurance sector. From 2011-2021, healthcare costs in the U.S. have risen 50% while healthcare quality and health outcomes remain inferior to comparable countries (OECD).

EHRs are just one piece of the digital puzzle.

Healthcare Business Today asked Chris Ingersoll, Innovaccer’s Principal Architect and a nationally known expert on interoperability, to share his guidance on interoperability’s vital signs for payers, and why the clock is ticking for payers to achieve pervasive interoperability now.