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The average cost of employer-provided health coverage exceeded $20,000 for a family plan last year. Employers covered around 71% of this cost while employees paid the rest. Conventional approaches to managing these high costs have failed and call for employers to become receptive to new, competitive programs that offer substantial medical benefits, improve health outcomes, and reduce costs. Care navigation is an emerging concept that represents the idea that individuals, services and teams must work together so that people can get access to the right help, at the right time, in the right place. 

Making our customers superheroes is a core value at Innovaccer. As we grow, customer satisfaction continues to be the most important goal driving our mission and over the last few months, we conducted several user surveys and received some great recommendations on how to make our care management application, InCare, smarter, more intuitive and user-friendly. Below are some upcoming updates, and we always look forward to hearing ways to help care managers deliver better outcomes more productively. Here's what's new:

Whether it’s our care managers, the medical assistants, or the coders, when they use Patient 360, the aim is always to find the relevant patient data. While Patient 360 has been improving over time based on our users' needs, we understand that our goal of empowering our users will be realized in the true sense if we make this search of relevant information as easy and quick as possible.

Introduction:

Virtual care offers a wide range of options, including video call, which is useful in situations where the patient must practice physical distancing or is unable to visit a healthcare facility in person.

The Centers for Medicare & Medicaid Services' (CMS) defines risk adjustment as "a statistical process that takes into account the underlying health status and health spending of the enrollees in an insurance plan when looking at their health care outcomes or health care costs." These days, most healthcare organizations assess risk through retrospection i.e., by analyzing historic clinical records and healthcare data to understand patients' relative health. However, in order to better understand patient health and manage care appropriately, we need more than a view of the past. Accurate and efficient capture of a member's risk requires a forward-looking, prospective view of patient conditions and treatments.