One of the nation’s largest healthcare systems approached Innovaccer with the goal of improving its care management technology. Its mission is to provide high-quality, cost-effective care to enhance community health. It operates in 19 states and is comprised of 105 hospitals, including four academic medical centers and teaching hospitals; 30 critical access facilities; community health services organizations; accredited nursing colleges; and home health agencies; and other services.The system upgraded from its existing technology provider to the Innovaccer Health Cloud to improve transitional care management (TCM) protocols and enhance its customer relationship management (CRM) efforts.
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Reduced the readmission rate from 15% in July 2020 to 5.6% in November 2020
Improved efficiency and communication between patients and providers
Closed care gaps through data management
Realized a savings of $180,000 in five months, with projected annual savings of $432,000