Innovaccer Patient Access 2026

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This is an unbiased case study on the effect of using Innovaccer’s patient access solution. The case study, conducted by KLAS, looks at Innovaccer Patient Access's effect on Olympia Orthopaedic Associates' operations and shows customer success stories (through AI-based automation) that resulted in efficiency gains, accuracy improvements, and enhanced patient communications. The report's findings are based on direct interviews with customers and their frank opinions regarding the program's strengths and weaknesses, giving healthcare providers an authentic and early insight into the effects of Innovaccer’s patient access solution.

‍Key Highlights for Olympia Orthopaedic Associates using Innovaccer Patient Access:

• Referral processing reduced from minutes to seconds, improving overall turnaround time
• More accurate and efficient patient intake through automated data capture into the EHR
• Ability to handle high call volumes without adding equivalent staff
• Noticeable gains in team efficiency, especially for registration and referral coordination 

Read the full KLAS report to see how these outcomes were achieved in a real-world setting.

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