While millions of Americans were quarantined, clinics and hospitals were overwhelmed with patients, and the spread of infection frightened the population. Caring from a distance became essential for providers and care managers. As providers needed to adapt to caring for their patients virtually, many care organizations settled for the commonly available telehealth solutions to host online consultations between their patients and providers.

In this whitepaper, we take a detailed look at the patient and provider care delivery trends and understand how providers can carefully chart a strategy that allows them to select the right virtual care platform, ensure sustained adoption to the platform, build a strong engagement with their patients, and grow their revenues from the virtual care practice.