The Infrastructure for
AI-Powered,Whole
Person Care

The Infrastructure for
AI-Powered,
Whole Person Care

Break down silos across healthcare, housing, criminal justice, and social services with a platform that supports both Social Health Information Exchange (SHIE) and Community Information Exchange (CIE) models.

Break down silos across healthcare, housing, criminal justice, and social
services with a platform that supports both Social Health Information
Exchange (SHIE) and Community Information Exchange (CIE) models.

Request a demo
Request a demo

One Platform, Many Pathways

Our platform is built to meet the public sector and communities where they are, whether establishing a robust
SHIE, launching a community-driven CIE, or supporting the integration of both for maximum impact.

Core Capabilities for SHIE and CIE

Built to support public health agencies and community networks advancing whole-person care vision
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Designed for state, county, local governments, and
community based organization networks

Designed for state, county, local governments, and community based organization networks

Dynamic platform architecture that grows with your
sector and communities needs

Dynamic platform architecture that grows with your sector and communities needs

Hannah’s Journey

Client Testimonials

“We are excited to bring the SHIE into the future. This new platform, powered by Innovaccer, will support increased efficiency, security, and accuracy in our data exchange efforts, which ultimately helps us to better coordinate care for the people we serve and to comply with State mandates.”
“By integrating data in real-time, we can enhance care coordination, streamline services, and ensure individuals have better access to the resources they need to recover, stay healthy, and build resilience. Our vision at Sacramento County Department of Health Services is and will always remain focused on finding opportunities to promote a healthy and thriving community and we feel strongly that this project is a game changer in how we help connect and serve the community.”

Frequently Asked Questions

Frequently Asked Question

What makes Innovaccer's SHIE solution unique?

Innovaccer's SHIE solution offers a comprehensive, AI-powered platform that integrates data from healthcare, social services, criminal justice, and community-based organizations. It provides a true 360-degree view of citizen health, enabling more effective whole-person care, improved outcomes, and health equity.

How does the SHIE platform improve care coordination?

The platform facilitates seamless communication across stakeholders, automates administrative workflows, and provides comprehensive citizen information at the point of care. It also enables effective referral management between providers, public health programs, and community-based organizations. A key feature is the shared care plan, which allows multidisciplinary teams to collaboratively document goals, interventions, and responsibilities—ensuring all parties are aligned and accountable in supporting the individual’s whole-person needs.

Can the SHIE platform integrate with our existing systems?

Yes, the platform is designed to integrate with various data sources through 138+ APIs (including FHIR) and native connectors for many EHRs and HIEs. It also leverages QHIN collaboration to ensure robust interoperability across different healthcare and social service systems.

How does the platform support data-driven decision making?

The SHIE platform delivers AI-powered analytics through intuitive dashboards and flexible reporting capabilities. Users can access pre-built analytics solutions or create custom views for population health monitoring, quality metrics, health equity assessment, disease tracking, and regulatory reporting.  Real-time alerts and notifications surface emerging risks, gaps in care + need, or outliers across sectors—empowering agencies to act quickly and allocate resources where they’re needed most.