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Rising healthcare promises have been tied to cloud technology in the most recent tech-talks of the town. While the majority of care providers are not holding their breath due to previous disappointments, we wanted to translate the often vague statements made into discrete simplified processes for healthcare.

“Technology was always meant to empower healthcare practices; action needs to be taken where it is causing more harm than good.”

One of the many aspects that insurers focus on to create more value through their health plans is to improve communication with the members. In the era of growing digitization, most payers have started to offer online services. However, many beneficiaries still use traditional channels to interact with insurers. 

PCPs are supposed to be the first touchpoint for patients in the healthcare system, and they often wear multiple hats, a genuinely rare trait that most of them seem to enjoy. However, more often than not, they do not achieve the desired outcomes for completely no fault of their own. They simply do not have enough bandwidth to talk at a stretch with their patients. 

Why are payers still suffering with tedious grunt work? What could be the solution to their problems?

Statistics suggest that one out of three people eligible for Medicare are enrolled in Medicare Advantage Plans. This option is deemed to be more attractive than the traditional Medicare Part A and B because it offers more coverage (for instance, dental and optical insurance). Additionally, some plans offer no-cost premiums and feature out-of-pocket spending limits. MA Plans are overall more convenient for beneficiaries; they offer medical and hospital benefits (prescription drugs included) in just a single plan.