Upperline Health Partners with Innovaccer to Accelerate Success with ACO REACH

Team Innovaccer
Tue 08 Aug 2023
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National multi-specialty care provider group chooses Innovaccer’s industry-leading data platform and population health management suite to offer value-based care to high-risk, vulnerable populations

SAN FRANCISCO— August 08, 2023—Today Innovaccer Inc. announced Upperline Health, a national leader in value-based specialty care and one of the few specialty providers selected to participate in ACO REACH, has chosen Innovaccer’s industry-leading data platform and Population Health Management solution suite to support patient-centric care for its rapidly growing ACO REACH populations.

Upperline operates in seven states and sees 350,000 patients every year. Upperline’s vision is to reorient specialty healthcare to focus on overall patient outcomes by building a comprehensive and integrated network of specialists who focus on caring for the whole patient in ways that prevent complications and create value for our healthcare systems and communities. Upperline offers a care model which provides patients with an interdisciplinary care team consisting of Nurse Practitioners, social workers, RNs, pharmacists, and care navigators. This care team partners with specialists treating chronic conditions and then works with each patient to provide comprehensive services like in-home care, on-demand consults with a pharmacist, mental health counseling, and telehealth appointments.

“We meet patients where they are currently receiving care and provide a comprehensive team to fill in the gaps without having to change their current providers,” said David Thorpe, CEO of Upperline Health. “We’re committed to serving patients by integrating and transforming specialty care, and we’re excited to partner with Innovacer to better care for our patients. Their innovative platform will enable us effectively manage risk and support our coordinated network of providers as they address patients’ needs.

Upperline Health sought an enterprise data and analytics platform that could unify, aggregate, and normalize clinical and claims data from disparate EHR, HIT, and community sources. Upperline needed unified patient records that provided a 360-degree view into the patient’s health, social factors, the total cost of care, ED and inpatient utilization, and more. They also wanted advanced analytics that could act upon the data to expose insights that drive better financial, clinical, and operational decisions; improve engagement, experiences, and health equity; and fundamentally support high-quality patient-centered care outcomes that are the hallmark of Upperline Health’s approach.

Upperline chose to partner with Innovaccer with its complete suite of innovative solutions, including tools to optimize care management, physician engagement, patient engagement, advanced analytics, and dashboard-driven insights—all powered by Innovaccer’s Best in KLAS data platform—to optimize the delivery of value-based care.

  • Innovaccer’s EHR-agnostic physician engagement solution will help providers close coding and care gaps at the point of care, and make decisions to improve clinical outcomes.
  • Innovaccer’s comprehensive care management solution will help coordinate care management for at-risk populations and use data-driven integrated care protocols for effective transitional and chronic care management.
  • Innovaccer’s Health Equity solution will help identify and improve service delivery to underserved communities using Area Deprivation Index (ADI) and member-level Social Vulnerability Index (SVI) scores to estimate socioeconomic needs, build cohorts based on social risk, conduct community outreach, develop targeted interventions to close care gaps and tap community resources for referrals. Social Determinants of Health (SDoH) insights integrated into clinical workflows will help providers close care gaps at the point of care.
  • Innovaccer’s patient engagement solution will drive omnichannel patient outreach to improve the patient experience and help ensure patients are educated, empowered, and avoid gaps in care.
  • Innovaccer’s population health analytics solution will use suspect code algorithms to identify coding gaps, and present them to providers at the point of care to accurately assess risk, improve gap closure, reduce readmissions and the cost of care, and ultimately achieve better health outcomes.

“Upperline Health is leading the charge of an increasing number of specialty care providers who are embracing value-based care,” said Abhinav Shashank, cofounder and CEO of Innovaccer. “Value-based specialty care is the next big trend in healthcare, and we’re only at the beginning of this wave. These providers need the same EHR-agnostic, data-driven population health management, consumer engagement, and SDoH insights from Innovaccer that health systems have relied on for years to accelerate their success with value-based care. Innovaccer is proud to partner with Upperline Health to help them provide accessible, equitable care; deliver cost-effective treatment for patients with multiple comorbidities; and bring accountable care’s benefits to Medicare beneficiaries in underserved communities.”

About Upperline Health

Upperline Health provides the highest quality integrated specialty care to patients in need through a skilled and compassionate team. Upperline Health is building out a network of the top physicians and practices across the country while partnering with health plans and community providers to deliver care in a consistent and high-quality manner. The interdisciplinary team of doctors, APPs, social workers, RNs, and care navigators provides comprehensive care in the clinic, home, SNF, hospital, or telephonic setting leading to better outcomes for patients and lower costs of care for the healthcare system. Upperline operates in seven states and sees over 350,000 patients each year. For more information, please visit upperlinehealth.com.

About Innovaccer

Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com.


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