The healthcare industry continues to seek new technologies to address the triple aim of access, cost and quality, and virtual care happens to be one of them. An array of virtual technologies has made it possible to bring better care to more people at lower costs. It is no longer necessary to travel in-person to a care facility, yet some challenges persist. The privacy and security of patient information is a major concern. Therefore, it is time to address these security concerns and keep them at bay.

Defining patient populations is an important first step when it comes to identifying opportunities for clinical improvement. The conversion and delivery of actionable information to appropriate resources are major challenges for healthcare organizations when managing population health. This conversion is highly dependent on knowing your patients, their needs and common patterns relevant to a disease.

Healthcare analytics is an essential part of any robust employee benefits strategy. Employers are using healthcare analytics to check the cost of healthcare coverage they provide to their employees. Self-insured employers are utilizing healthcare data to help their employees access enhanced care at lower costs. They are also keeping an eye on a few key metrics that are similar to those used by hospitals. 

The pandemic has presented unprecedented challenges for the healthcare system. These challenges are especially difficult for primary care providers and value-based care. Crises can create opportunities. In healthcare, the pandemic has opened the opportunity to bring together insights and knowledge and make vital, lasting reform to the healthcare system.

Virtual care is changing the way we experience healthcare, and patients are becoming increasingly open to the idea as they realize virtual care means more accessible, convenient healthcare. Providers are beginning to see the benefits — better outcomes, happier patients, and fewer hospital readmissions. Virtual care definitely has its advantages, but there are also some disadvantages. 

With an aging population and an increasing number of chronically ill patients, maintaining high-quality care while reducing costs has become more difficult. However, patient engagement, which involves using intermittent and continuous measurements to monitor disease progression, management, and recovery, is helping healthcare become increasingly patient-centric.

The average cost of employer-provided health coverage exceeded $20,000 for a family plan last year. Employers covered around 71% of this cost while employees paid the rest. Conventional approaches to managing these high costs have failed and call for employers to become receptive to new, competitive programs that offer substantial medical benefits, improve health outcomes, and reduce costs. Care navigation is an emerging concept that represents the idea that individuals, services and teams must work together so that people can get access to the right help, at the right time, in the right place. 

Making our customers superheroes is a core value at Innovaccer. As we grow, customer satisfaction continues to be the most important goal driving our mission and over the last few months, we conducted several user surveys and received some great recommendations on how to make our care management application, InCare, smarter, more intuitive and user-friendly. Below are some upcoming updates, and we always look forward to hearing ways to help care managers deliver better outcomes more productively. Here's what's new:

Whether it’s our care managers, the medical assistants, or the coders, when they use Patient 360, the aim is always to find the relevant patient data. While Patient 360 has been improving over time based on our users' needs, we understand that our goal of empowering our users will be realized in the true sense if we make this search of relevant information as easy and quick as possible.

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