Case StudiesTransforming Risk Adjustment for Senior Care: How a Leading Health Plan Improved HCC Gap Closure by 14% with Innovaccer

Transforming Risk Adjustment for Senior Care: How a Leading Health Plan Improved HCC Gap Closure by 14% with Innovaccer

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When health plans manage thousands of lives across fragmented data systems, coding gaps become revenue leaks and care quality suffers. A leading Texas health plan, partnering with over 1,000 senior living facilities, faced this challenge daily until it discovered a smarter approach to risk adjustment.

With the implementation of Innovaccer's InNote solution, this health organization changed its risk adjustment strategy and brought precision back to where it matters most: accurate RAF scoring and proactive patient care.

What Does This Case Study Reveal?

This study provides a roadmap for health plans struggling with disparate data sources and missed HCC opportunities. It demonstrates how it is possible for health plans to improve financial performance and enhance care coordination  by adopting a systematic approach that includes:

  • Real-time HCC gap identification during patient encounters
  • Elimination of dependencies on retrospective chart reviews
  • Integration of 12 disparate data sources into unified patient views
  • Point-of-care documentation with intelligent coding prompts
  • Automated compliance with evolving CMS regulations

Measurable Results:

  • 14% improvement in MA Plans HCC gap closure
  • 1,673 additional RAF points gained across programs
  • 10,497 dropped codes successfully recaptured via claims
  • 99% of HCC improvements from previously missed opportunities