White Papers

When Amazon started offering cloud services in 2006, no one anticipated the larger impact they would have on businesses. Even a few years ago, the public cloud was considered experimental turf for tech start-ups. Today, every business, legacy or newly founded, regardless of the industry wants to follow the cloud-native path. The COVID-19 pandemic also enabled two years' worth of digitization in just two months—which was only possible due to cloud computing.

The traditional patient-provider relationship is experiencing challenges and undergoing significant changes. A surge in consumer-centered thinking and expectations is being realized by providers who, under increasing financial pressures, recognize the importance of how they acquire, manage, and retain healthcare consumers.

More than 90% of today’s healthcare leaders are focused on digital transformation. However, 97% say that they face a “data readiness crisis.” Recognizing the need to improve capabilities, performance, and value around data, many healthcare organizations have invested in cloud-based data platforms.

According to a USA Today study, 92% of all Americans want changes in healthcare due to negative experiences as a result of uncoordinated processes.

Traditional CRMs lack healthcare-specific APIs, which don't have native data integration capabilities and need third-party tools and a system integrator for custom integrations.

The World Health Organization has labeled AMR, or antimicrobial resistance, as one of the three greatest threats to human health. Antimicrobial-resistant organisms have been responsible for an increasing percentage of infections originating in hospitals and have resulted in a widespread impact on patient outcomes. Despite the threat of AMR, inappropriate antibiotic use persists.